Orthopedic Patient Care & Scheduling Specialist

Insight Hospital and Medical Center; Coldwater (MI); On-site; USD 30,000 - 45,000; Full time

Job summary

Insight Hospital and Medical Center in Coldwater, Michigan, seeks a skilled candidate for a full-time position in their Orthopedic Clinic. This role emphasizes excellent patient service, managing appointments, and ensuring smooth patient interactions. Ideal candidates will have strong communication skills and a minimum of one year in customer service or clerical settings.

Preferred qualifications include a two-year college degree and experience with medical terminology and EHR systems, particularly EPIC. Join a supportive team dedicated to providing superior patient care.

Qualifications

• Minimum one year experience in a customer service or clerical setting.
• Preferred: Minimum three years experience in a clerical or office function; one year in a medical office.

Responsibilities

• Greets and registers patients, verifies demographics.
• Answers and triages incoming patient calls.
• Coordinates patient appointment scheduling.

Skills

Communication skills

Customer service orientation

General computer proficiency

Interpersonal skills

Education

High School Diploma or equivalent

Two-year college degree or equivalent (preferred)

Tools

EPIC EHR system

MS Office

Job description

Insight Hospital and Medical Center in Coldwater, Michigan, seeks a skilled candidate for a full-time position in their Orthopedic Clinic. This role emphasizes excellent patient service, managing appointments, and ensuring smooth patient interactions. Ideal candidates will have strong communication skills and a minimum of one year in customer service or clerical settings.

Preferred qualifications include a two-year college degree and experience with medical terminology and EHR systems, particularly EPIC. Join a supportive team dedicated to providing superior patient care.