Orthopaedic Clinic Support Specialist

Michigan Orthopaedic Surgeons; Beverly Hills (MI); On-site; USD 21,000 - 28,000; Full time

Job summary

Michigan Orthopaedic Surgeons is seeking a Clinical Support Assistant to provide essential front-line support for our clinical team. The role focuses on clinical phone triage, accurate documentation in the EMR, and timely follow-up by the care team, ensuring smooth patient flow and care continuity.

Responsibilities include triaging calls, routing cases to providers, assisting with rooming, taking vitals, preparing exam spaces, and maintaining HIPAA-compliant processes and stocked supplies to

Qualifications

• Clinical phone triage and accurate EMR documentation.
• Assisting with rooming patients and obtaining vitals.
• HIPAA compliant patient care and documentation.

Responsibilities

• Manage calls in the clinical queue and triage symptoms per protocols.
• Document interactions in the EMR and route cases to providers.
• Assist with rooming patients, obtaining vitals, and preparing exam rooms.
• Maintain clinic readiness and inventory of medical supplies.

Skills

Clinical triage

EMR documentation

Rooming patients

Vitals collection

Cast removal support

HIPAA compliance

Medical supplies management

Education

High school diploma or GED

Tools

EMR system

Job description

Michigan Orthopaedic Surgeons is seeking a Clinical Support Assistant to provide essential front-line support for our clinical team. The role focuses on clinical phone triage, accurate documentation in the EMR, and timely follow-up by the care team, ensuring smooth patient flow and care continuity.

Responsibilities include triaging calls, routing cases to providers, assisting with rooming, taking vitals, preparing exam spaces, and maintaining HIPAA-compliant processes and stocked supplies to