Orthopedic Medical Assistant

OrthoAtlanta, LLC; Covington (VA); On-site; USD 40,000 - 56,000; Full time

Job summary

OrthoAtlanta, LLC in Covington, VA, is seeking an Orthopedic Medical Assistant to support a busy orthopedic practice. You will guide patients, gather registration details, complete EMR intake, prepare surgical orders, schedule tests, obtain results, and manage tests and clearances for procedures.

Join a collaborative team focused on exceptional patient care, with opportunities for hands-on clinical experience, efficient workflows, and a professional, compassionate patient experience.

Qualifications

• High school diploma or equivalent.
• Graduate of an accredited CNA, CMA, or Ortho Tech program (or equivalent experience).
• 1+ year of medical office experience preferred.
• Experience with electronic medical records systems (Epic preferred).
• Positive attitude, strong organizational skills, and ability to multitask effectively.
• Excellent verbal and written communication skills.
• Strong sense of professionalism and patient confidentiality.

Responsibilities

• Guide patients: escort to exam rooms, assist with dressing/undressing, ensure comfort and privacy.
• Gather information: review patient registration details, collect forms, complete EMR intake documentation.
• Coordinate care: prepare surgical orders, schedule lab tests and procedures, obtain test results, manage surgical clearances.
• Communicate and follow up: handle patient callbacks, prescriptions, referrals; monitor physician queues.
• DME support: demonstrate proper fitting and usage of braces and soft goods when needed.

Skills

Organizational skills

Communication skills

Attention to detail

Education

High school diploma or equivalent

CNA/MA/Ortho Tech program or equivalent experience

Tools

Epic EMR

Job description

What You’ll Do

As an Orthopedic Medical Assistant at OrthoAtlanta, you’ll:

• Guiding Patients : Escort patients to exam rooms, assist with dressing/undressing, and ensure comfort and privacy
• Gathering Information : Accurately review patient registration details, collect necessary forms, and complete EMR intake documentation
• Coordinating Care : Prepare surgical orders, schedule lab tests and diagnostic procedures, obtain test results, and manage medical clearances for surgeries
• Communication and Follow-Up : Manage patient callbacks regarding messages, prescriptions, and referrals; monitor and respond to physician queues
• DME Support : Demonstrate proper fitting and usage of durable medical equipment (DME) like braces and soft goods when needed

A Great Fit If You…

• Are highly organized and detailed, ensuring every patient interaction is smooth and thorough

• Stay calm and efficient in a busy, high-energy clinic setting

• Communicate with professionalism, empathy, and clarity

• Love being part of a collaborative healthcare team

What You’ll Need

• High school diploma or equivalent

• Graduate of an accredited Certified Nursing Assistant, Certified Medical Assistant, or Certified Ortho Tech program (or equivalent experience)

• 1+ year of medical office experience preferred

• Experience with electronic medical records systems (Epic preferred)

• Positive attitude, strong organizational skills, and ability to multitask effectively

• Excellent verbal and written communication skills

• Strong sense of professionalism and patient confidentiality

Why OrthoAtlanta?

• Be part of a highly respected orthopedic practice

• Hands-on clinical experience with opportunities for professional growth

• Supportive and team-oriented work environment focused on exceptional patient care