Orthopedic Medical Assistant

OrthoAtlanta; Fayetteville (AR); On-site; USD 32,000 - 52,000; Full time

Job summary

OrthoAtlanta in Fayetteville, AR is seeking an Orthopedic Medical Assistant to guide patients, collect information, coordinate care, and manage communications within a busy clinic. You will support DME fitting and ensure patient comfort and privacy throughout visits.

Ideal candidates have a high school diploma, suitable training in CNA/CMA/Ortho Tech, and at least 1 year of medical office experience. Join a collaborative healthcare team focused on quality care.

Qualifications

• High school diploma or equivalent.
• Graduate of CNA, CMA, or Ortho Tech program (or equivalent).
• 1+ year of medical office experience preferred.

Responsibilities

• Escort patients to exam rooms and ensure comfort and privacy.
• Review registration details and complete EMR intake documentation.
• Prepare surgical orders, schedule labs, and obtain test results.
• Manage patient callbacks, prescriptions, and referrals.
• Demonstrate proper fitting and use of DME when needed.

Skills

Organizational skills

Patient communication

Team collaboration

Education

Certified Nursing Assistant

Certified Medical Assistant

Certified Ortho Tech

Tools

EMR systems

Job description

What You’ll Do

As an Orthopedic Medical Assistant at OrthoAtlanta, you’ll:

• Guiding Patients : Escort patients to exam rooms, assist with dressing/undressing, and ensure comfort and privacy
• Gathering Information : Accurately review patient registration details, collect necessary forms, and complete EMR intake documentation
• Coordinating Care : Prepare surgical orders, schedule lab tests and diagnostic procedures, obtain test results, and manage medical clearances for surgeries
• Communication and Follow-Up : Manage patient callbacks regarding messages, prescriptions, and referrals; monitor and respond to physician queues
• DME Support : Demonstrate proper fitting and usage of durable medical equipment (DME) like braces and soft goods when needed

A Great Fit If You…

• Are highly organized and detailed, ensuring every patient interaction is smooth and thorough
• Stay calm and efficient in a busy, high-energy clinic setting
• Communicate with professionalism, empathy, and clarity
• Love being part of a collaborative healthcare team

What You’ll Need

• High school diploma or equivalent
• Graduate of an accredited Certified Nursing Assistant, Certified Medical Assistant, or Certified Ortho Tech program (or equivalent experience)
• 1+ year of medical office experience preferred