Orthopedic Medical Assistant

OrthoAtlanta; Town of Brookhaven (NY); On-site; USD 42,000 - 62,000; Full time

Job summary

OrthoAtlanta in Town of Brookhaven, NY is seeking an Orthopedic Medical Assistant to support patient care in a fast-paced clinic. You will escort patients, collect forms, and help manage EMR intake, ensuring accurate documentation and privacy.

You will coordinate orders, scheduling, and lab tests, while communicating with patients and the care team with empathy. Experience with Epic and a passion for orthopedic care are valued in this collaborative setting.

Qualifications

• High school diploma or equivalent is required.
• Graduate of an accredited CNA, CMA, or Ortho Tech program (or equivalent experience).
• 1+ year of medical office experience preferred.
• Experience with Epic or EMR systems is preferred.

Responsibilities

• Escort patients to exam rooms, assist with dressing/undressing.
• Review registration details, collect forms, and complete EMR intake.
• Prepare surgical orders, schedule labs and procedures, and obtain clearances.
• Manage patient callbacks, prescriptions, and referrals; monitor physician queues.
• Demonstrate proper fitting and use of DME such as braces and soft goods.

Skills

Organized

Attention to detail

Communication

Empathy

Education

High school diploma or equivalent

CNA/CMA/Ortho Tech certification or equivalent experience

Tools

Epic EMR

EMR systems

Job description

What You’ll Do

As an Orthopedic Medical Assistant at OrthoAtlanta, you’ll:

• Guiding Patients : Escort patients to exam rooms, assist with dressing/undressing, and ensure comfort and privacy
• Gathering Information : Accurately review patient registration details, collect necessary forms, and complete EMR intake documentation
• Coordinating Care : Prepare surgical orders, schedule lab tests and diagnostic procedures, obtain test results, and manage medical clearances for surgeries
• Communication and Follow-Up : Manage patient callbacks regarding messages, prescriptions, and referrals; monitor and respond to physician queues
• DME Support : Demonstrate proper fitting and usage of durable medical equipment (DME) like braces and soft goods when needed

A Great Fit If You…

• Are highly organized and detailed, ensuring every patient interaction is smooth and thorough
• Stay calm and efficient in a busy, high-energy clinic setting
• Communicate with professionalism, empathy, and clarity
• Love being part of a collaborative healthcare team

What You’ll Need

• High school diploma or equivalent
• Graduate of an accredited Certified Nursing Assistant, Certified Medical Assistant, or Certified Ortho Tech program (or equivalent experience)
• 1+ year of medical office experience preferred
• Experience with electronic medical records systems (Epic preferred)
• Positive attitude, strong organizational skills, and ability to multitask effectively
• Excellent verbal and written communication skills
• Strong sense of professionalism and patient confidentiality

Why OrthoAtlanta?

• Be part of a highly respected orthopedic practice
• Hands-on clinical experience with opportunities for professional growth
• Supportive and team-oriented work environment focused on exceptional patient care