Orthopedic Front Desk Specialist

Lone Star Orthopaedic and Spine Specialists; Town of Texas (WI); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Lone Star Orthopaedic and Spine Specialists is seeking a front office receptionist for our fast-paced orthopedic practice. The ideal candidate will provide excellent customer service, manage scheduling, verify insurance, and be proficient with our EMR (eClinical Works) system.

You will greet patients, assist with paperwork, handle co-pays, and support a collaborative team while maintaining confidentiality and accuracy in records.

Qualifications

• Customer service experience required or preferred.
• Scheduling familiarity is preferred.
• Familiarity with insurance terminology/benefits and EHR is preferred.

Responsibilities

• Greet patients and direct them promptly and courteously.
• Verify patient demographics and insurance information.
• Explain insurance benefits and collect co-pays and balances.
• Schedule and manage appointments according to guidelines.
• Maintain confidentiality and a clean, professional front office.
• Collaborate with medical staff to ensure smooth patient flow.
• Scan and file documents into the EMR system as needed.

Skills

Customer service

Communication

Office administration

Multi-tasking

Tools

EMR (eClinical Works)

Scheduling software

Microsoft Office

Job description

Lone Star Orthopaedic and Spine Specialists is seeking a front office receptionist for our fast-paced orthopedic practice. The ideal candidate will provide excellent customer service, manage scheduling, verify insurance, and be proficient with our EMR (eClinical Works) system.

You will greet patients, assist with paperwork, handle co-pays, and support a collaborative team while maintaining confidentiality and accuracy in records.