Orthopedic Front Desk & Patient Services Specialist

Bon Secours; Midlothian (VA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

403(b) with employer contributions

Health coverage

Paid time off

Education support

Job summary

Bon Secours is seeking a Patient Services Representative for the Orthopedic Specialists of Midlothian to serve as the first point of contact for patients. The role includes patient registration, confirming demographics, insurance verification, and scheduling appointments.

You will assist patients with understanding financial options, entering data accurately, and supporting referrals and MyChart scheduling. A high school diploma is required; prior registration experience is preferred.

Qualifications

• High school diploma or GED required.
• Experience in patient registration or healthcare setting preferred.
• Excellent communication and customer service skills.

Responsibilities

• Serve as the primary point of contact between patients and the practice.
• Register patients and verify demographics and insurance information.
• Schedule appointments and enter data into the computer system.
• Explain financial options to patients and collect payments when applicable.
• Assist with referrals and MyChart scheduling and online tools.

Skills

Customer service

Communication

Attention to detail

Education

High School Diploma or GED

Tools

MyChart

Revenue cycle software

Job description

Bon Secours is seeking a Patient Services Representative for the Orthopedic Specialists of Midlothian to serve as the first point of contact for patients. The role includes patient registration, confirming demographics, insurance verification, and scheduling appointments.

You will assist patients with understanding financial options, entering data accurately, and supporting referrals and MyChart scheduling. A high school diploma is required; prior registration experience is preferred.