Orthopedic Front Desk & Billing Specialist

Florida Orthopaedic Institute; Saint Petersburg (FL); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Full time opportunities available

Excellent job security and stability

Be part of this dynamic and growing FO

Job summary

Florida Orthopaedic Institute in Saint Petersburg, FL is seeking a Front Desk Representative to manage check-in/out, collect patient payments, and schedule follow-up appointments. The role requires a high school diploma and 2 years of medical environment experience, with responsibilities including verifying insurance, processing payments, and preparing daily paperwork.

The position offers full-time opportunities, room for career growth, strong job security, and a supportive high-level front desk

Qualifications

• High School Diploma; 2 years experience in a medical environment.

Responsibilities

• Ensure front desk/office is prepared to receive patients and signs-in sheets are ready.
• Greet patients upon arrival and welcome new patients to the practice.
• Inform patients of any delays in clinic/wait times.
• Provide intake tablet and instructions; assist patients with tablet use.
• Verify patients' photo ID and insurance cards; scan and notify Benefit Department of changes.
• Obtain and verify valid authorization in the patient account and confirm benefits within 90 days.
• Collect co-pays, deductibles, co-insurance, and outstanding balances; explain credit card on file process and obtain agreements.
• Begin check-in in Athena; print financial agreements and ABN forms for signatures.
• Schedule follow-up appointments and prepare paperwork for next day; complete end-of-day batches.
• Scan daily batches to the Z drive and forward documents to Patient Records.

Skills

Customer service

Attention to detail

Communication

Cash handling

Education

High School Diploma

Tools

Athena EHR

Medview PACs

Z drive scanning

Job description

Florida Orthopaedic Institute in Saint Petersburg, FL is seeking a Front Desk Representative to manage check-in/out, collect patient payments, and schedule follow-up appointments. The role requires a high school diploma and 2 years of medical environment experience, with responsibilities including verifying insurance, processing payments, and preparing daily paperwork.

The position offers full-time opportunities, room for career growth, strong job security, and a supportive high-level front desk