Medical Front Desk Associate | Patient Scheduling

Florida Orthopaedic Institute; Tallahassee (FL); On-site; USD 23,000 - 29,000; Full time

Job summary

Florida Orthopaedic Institute in Tallahassee, FL is seeking a medical front office receptionist responsible for greeting patients, collecting co-pays, verifying insurance details, and entering demographics into the system.

Ideal candidates have a high school diploma and at least one year of relevant experience in a medical front office or customer service setting; strong basic insurance knowledge, good typing speed (about 30 WPM), and the ability to multitask in a busy clinic.

Qualifications

• Must have a high school diploma or equivalent and at least one year of relevant work experience in a medical front office or customer service setting.
• Basic knowledge of insurance plans and medical terminology.
• Ability to multi-task, be a team player, and communicate effectively.
• Typing speed around 30 WPM.

Responsibilities

• Greet and welcome patients to the clinic.
• Verify and enter patient demographics and insurance information into the computer system including authorization and referral numbers.
• Collect co-pays, surgery prepays, and outstanding balances due from patients for services rendered.
• Balance and batch all cash, checks, and credit card charges collected.
• Schedule follow-up appointments on an as needed basis.
• Take in disability forms.
• Verify all demographics and insurance information for patients.
• Obtain all authorizations and referrals necessary for visit.
• Prepare all documentation for visits including creating charts for new patients.
• Perform other responsibilities associated with this position as deemed appropriate.

Skills

Insurance knowledge

Medical terminology

Team player

Multi-tasking

Typing ~30 WPM

Education

High school diploma or equivalent

Job description

Florida Orthopaedic Institute in Tallahassee, FL is seeking a medical front office receptionist responsible for greeting patients, collecting co-pays, verifying insurance details, and entering demographics into the system.

Ideal candidates have a high school diploma and at least one year of relevant experience in a medical front office or customer service setting; strong basic insurance knowledge, good typing speed (about 30 WPM), and the ability to multitask in a busy clinic.