Orthopedic Front Desk Assistant: Patient Care

ADP, Inc.; Naples (FL); On-site; USD 18,000 - 28,000; Full time

Job summary

University Orthopedic Care is seeking a Front Desk Assistant in Naples, FL to support patient services and front-desk operations. You will perform clerical tasks, enter patient details into the EMR, verify information, coordinate appointments, and greet patients and visitors.

A strong focus on accuracy and confidentiality is required to maintain high-quality patient care. The role emphasizes professional communication with staff and patients and adherence to HIPAA/OSHA standards while

Qualifications

• Detail-oriented with a keen eye for accurate records.
• Integrity in handling patient documentation and confidentiality.
• Strong verbal and written communication with patients and staff.
• Knowledge of medical and orthopedic terminology.
• Proficiency with HIPAA and OSHA standards.
• Experience using Electronic Medical Records systems is desirable.

Responsibilities

• Answer phones with professional etiquette.
• Enter patient information into EMR and assist with forms.
• Update patient data in EMR, verify address and phone numbers.
• Review new patient information for accuracy and completeness.
• Confirm and reschedule appointments as needed.
• Greet patients and visitors in person or by phone.
• Maintain a clean and organized front desk area.
• Uphold ethical conduct and patient confidentiality.
• Collect EMR records such as lab reports and images as requested.
• Communicate effectively with clinical and administrative staff.

Skills

Detail-oriented

Integrity

Communication skills

Medical terminology

HIPAA/ OSHA knowledge

EMR experience

Tools

EMR systems

Job description

University Orthopedic Care is seeking a Front Desk Assistant in Naples, FL to support patient services and front-desk operations. You will perform clerical tasks, enter patient details into the EMR, verify information, coordinate appointments, and greet patients and visitors.

A strong focus on accuracy and confidentiality is required to maintain high-quality patient care. The role emphasizes professional communication with staff and patients and adherence to HIPAA/OSHA standards while