Ortho Front Desk & Scheduling Specialist

Orlando Health; Orlando (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Orlando Health Jewett Orthopedic Institute is seeking a Senior Front Office Assistant to support ambulatory operations in a busy orthopedic setting. You will perform scheduling, patient check-in, and essential administrative tasks under supervision, ensuring smooth daily workflows.

The role requires accuracy in data entry, familiarity with ICD and CPT coding, and dependable attendance. You will liaise with physicians, patients, and Insurance providers to obtain referrals and authorizations while

Qualifications

• Two years' experience in a medical office environment.
• Typing speed of approximately 30 wpm or ability to demonstrate competent use of practice management computer system.
• Knowledge of ICD & CPT codes.

Responsibilities

• Adheres and assures compliance with Orlando Health and department specific policy, procedures, value statements and Commitment to Excellence standards.
• Able to handle multiple simultaneous tasks, answer telephone, take messages, file lab reports, medical records and other information according to practice policies and procedures.
• Performs word processing and spreadsheet data.
• Performs charge entry and cash handling.
• Acts as a liaison between the physician, patient and insurance companies to include obtaining referrals and/or authorizations.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.

Education

High School diploma or equivalent

Typing speed ~30 wpm

Knowledge of ICD & CPT

Job description

Orlando Health Jewett Orthopedic Institute is seeking a Senior Front Office Assistant to support ambulatory operations in a busy orthopedic setting. You will perform scheduling, patient check-in, and essential administrative tasks under supervision, ensuring smooth daily workflows.

The role requires accuracy in data entry, familiarity with ICD and CPT coding, and dependable attendance. You will liaise with physicians, patients, and Insurance providers to obtain referrals and authorizations while