Clinic Office Assistant: Patient Admin & Growth Path

Physicians Regional Healthcare System; Naples (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid time off (PTO)

401(k) with company match

Career development

Job summary

Physicians Regional Healthcare System in Naples, FL, is seeking a Clinic Office Assistant to provide essential administrative support in a busy clinic. You will handle patient check-in/check-out, scheduling, inquiries, payments, and records management to ensure a smooth patient flow.

The role requires 0–2 years in a medical office and proficiency with EMR and office software. Strong organization, communication, and customer-service orientation are essential.

Qualifications

• 0–2 years of experience in a medical office, clinic, or healthcare administrative setting required.
• Proficiency with EMR systems and general office software.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication; multitasking in fast-paced healthcare environment.

Responsibilities

• Greet and assist patients during check-in/check-out with accurate patient data.
• Schedule appointments, obtain pre-certifications, coordinate tests and procedures.
• Process payments and invoices in line with clinic policies.
• Maintain patient records and ensure data accuracy and quality control.
• Answer inquiries, route messages, and support billing and insurance verification.
• Assist in triage and patient referrals; support clinical staff as needed.

Skills

EMR proficiency

Organization

Communication

Multitasking

Customer service

Education

CMAA certification preferred

Tools

Office software

Job description

Physicians Regional Healthcare System in Naples, FL, is seeking a Clinic Office Assistant to provide essential administrative support in a busy clinic. You will handle patient check-in/check-out, scheduling, inquiries, payments, and records management to ensure a smooth patient flow.

The role requires 0–2 years in a medical office and proficiency with EMR and office software. Strong organization, communication, and customer-service orientation are essential.