Orthopedic Clinic Unit Secretary and Admin

Golden State Orthopedics & Spine; Los Gatos (CA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

401k plan

Profit-sharing

Paid time off

Job summary

Golden State Orthopedics & Spine is seeking a Full Time Unit Secretary to support administrative and operational functions in our Los Gatos clinic. You will triage calls, handle authorizations, patient forms, insurance tasks, and serve as a back-up receptionist/clinical assistant.

Ideal candidates have a high school diploma or GED and at least 1 year of experience in a medical office. You must be able to multitask, communicate clearly, maintain confidentiality, and lift up to 30 pounds as needed.

Qualifications

• Good communication skills. Ability to multitask.
• Appropriate use of universal precautions, safe workplace, and confidentiality methods.
• Effectively sharing information with parents and families.
• Physical ability to do varied activities including prolonged sitting, walking, stooping, lifting, bending, and reaching.
• Clarity of vision at approximately, or correctable to, 20 inches or less.
• Must be able to lift up to 30 pounds regularly/occasionally.

Responsibilities

• Assisting clinic staff with administrative duties and tasking
• Answering and triaging phone calls for clinic team
• Providing patients with appropriate answers to clinical questions and concerns
• Assisting patients with EDD and other required forms
• Creating RFA’s for Worker’s Compensation patients and follow-up on authorizations and approval
• Instructing patient regarding applicable surgical and diagnostic procedures
• Registering patient information into EMR including demographic information, work status, and disability
• Verifying insurance information and assisting in authorizing visits, referrals, procedures, diagnostics, etc.
• Collecting payments for HA/PRP procedures and explain practice financial policy, and post payments into computer system
• Prepping and organizing daily charts ensuring that all necessary paperwork, referrals, and authorizations are present
• Assisting physician with clinic supplies and procedures
• Cleaning and stocking exam rooms as needed
• Assisting with transportation requests for non-ambulatory patients

Skills

Communication skills

Multitasking

Confidentiality

Physical stamina

Education

High school diploma or GED certificate

Job description

Golden State Orthopedics & Spine is seeking a Full Time Unit Secretary to support administrative and operational functions in our Los Gatos clinic. You will triage calls, handle authorizations, patient forms, insurance tasks, and serve as a back-up receptionist/clinical assistant.

Ideal candidates have a high school diploma or GED and at least 1 year of experience in a medical office. You must be able to multitask, communicate clearly, maintain confidentiality, and lift up to 30 pounds as needed.