Front Desk Receptionist

Golden State Orthopedics & Spine; Mountain View (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance coverage for staff

403b/retirement plan or 401k option

Paid time off

Job summary

Golden State Orthopedics & Spine in Mountain View, CA is seeking a Full Time Front Desk Receptionist to join our team. The role focuses on patient registration, data collection, insurance verification, and handling co-pays and deposits. You will schedule appointments with the appropriate physician and manage front desk operations.

The position requires accuracy, multi-tasking, and good communication. Travel between Capitola and Watsonville is 50% as needed, and benefits are offered to support

Qualifications

• 1 year experience at a medical practice preferred.
• Strong data collection and patient registration skills.
• Ability to collect co-pays, co-insurance, and deposits accurately.

Responsibilities

• Accurately registering patients and collecting required data and payments.
• Scanning IDs and insurance cards and obtaining signatures on documents.
• Scheduling appointments with the correct physician.
• Obtaining authorizations, interpreters, or transportation as needed.
• Managing front desk communication and daily paperwork.

Skills

Front desk experience

Medical office experience

Education

High School Diploma or equivalent

Tools

Insurance data entry

Job description

We’re proud to be a leader in the orthopedic healthcare industry and one of the largest orthopedic practices in the Western United States. When you join our team, you become part of a dedicated group of professionals who have the resources, training, and expertise to deliver the most advanced orthopedic care to our patients.

About the Role

• We are looking for a Full Time Front Desk Receptionist to join our team

What You’ll Do

• Accurately registering patients by collecting required data, registering insurance, collecting co-pays, co-insurance, surgery deposits, payment on accounts
• Scanning IDs and insurance cards, printing and obtaining signatures on all required documents
• Scheduling appointments accurately with correct physician
• Responsible for obtaining any authorizations, interpreters or transportation for appointments that require them
• Responding to alert notes that apply to front desk
• Completing daily paperwork such as data details, financial policies & privacy notices should be entered on a daily basis and expire alert notes if the task has been completed
• Scanning documents daily such as data details, financial policies, privacies, authorizations, referrals and miscellaneous documents
• Sorting incoming faxes from the fax machine, delegate to the correct person or department
• Overseeing the waiting room to assure all patients are attended to within a reasonable amount of time
• Informing all patients if MD/PA/NP is running behind
• 50% travel betweenCapitola, and Watsonville required
• Additional duties as assigned

What We’re Looking For:

Education:

• High School Diploma or equivalent

Experience:

• 1 year experience at a medical practice preferred

What We Offer

• Collaborative and friendly work environment
• Full coverage for Employee PPO Medical insurance
• 401k and Profit-Sharing Program
• Paid Vacation, Floating Holidays, Regular Holidays, Sick Time