Dermatology Clinic Operations Supervisor

Golden State Dermatology; St. Helena (CA); On-site; USD 52,000 - 67,000; Full time

Benefits offered by this job

40% off products and procedures

Medical, dental, and vision benefits

401K match up to 4%

Paid holidays

Pet insurance

Job summary

Golden State Dermatology, a physician-led dermatology group, is hiring for a Full-Time Front Office & Administrative Leader in St Helena, CA. You will supervise patient check-in/out, insurance verification, scheduling, and front/back office operations.

You will oversee medical billing, prior authorizations, cash reconciliation, and KPIs to ensure efficient patient flow and regulatory compliance. Candidates need 2+ years in medical office management, EMR/scheduling proficiency, strong leadership,

Qualifications

• 2+ years of experience in medical office management or healthcare leadership.
• Strong understanding of front and back office operations, medical billing, and insurance processes.
• Excellent leadership, communication, and problem-solving skills.
• Ability to multitask, prioritize, and make decisions in a fast-paced environment.
• Proficiency in electronic medical records (EMR) and scheduling systems.

Responsibilities

• Supervise and support front office staff in patient check-in/check-out, insurance verification, and scheduling to ensure efficient patient flow.
• Monitor patient scheduling, proactively filling gaps to maximize productivity and minimize no-show rates through effective confirmation strategies.
• Ensure front office staff adhere to financial policies, including copay collection and end-of-day reconciliation.
• Oversee insurance verification and prior authorization processes, ensuring timely approvals and minimizing billing issues.
• Act as the primary liaison between the front office team, back office team, providers, and corporate leadership to ensure clear communication and operational consistency.
• Conduct performance evaluations, provide coaching, and facilitate training for front office staff to enhance efficiency and service quality.

Skills

Medical office management

Healthcare leadership

Leadership

Communication

EMR proficiency

Scheduling systems

Tools

EMR software

Scheduling software

Job description

Golden State Dermatology, a physician-led dermatology group, is hiring for a Full-Time Front Office & Administrative Leader in St Helena, CA. You will supervise patient check-in/out, insurance verification, scheduling, and front/back office operations.

You will oversee medical billing, prior authorizations, cash reconciliation, and KPIs to ensure efficient patient flow and regulatory compliance. Candidates need 2+ years in medical office management, EMR/scheduling proficiency, strong leadership,