Orthopedic Care Coordinator - Clinical Liaison & Scheduling

Illinois Bone & Joint Institute; Arlington Heights (IL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life and AD&D insurance

401k with company match

Wellness program

Health Savings Account

Flexible Spending Account

ID protection plan

Critical illness coverage

Hospital benefits

Paid holidays

Paid time off

Job summary

Illinois Bone & Joint Institute in Illinois is seeking a Clinical Coordinator to act as a liaison among physicians, patients and staff, ensuring smooth delivery of care. The role coordinates scheduling, chart preparation and clerical tasks while handling correspondence and records requests.

Qualification includes a high school diploma; pain management experience is a plus, with strong English communication, fast typing, and Excel/office software skills to support daily operations.

Qualifications

• High school diploma or equivalent is required.
• Pain management experience preferred.
• Able to type 40 wpm with good spelling.
• Knowledgeable in basic medical terminology.
• Computer literate and knowledgeable in business software/equipment.
• Able to communicate (verbal and written) in English.
• Excellent phone and people skills; able to work in a fast-paced environment.

Responsibilities

• Responds to incoming phone calls and determines best resolution through appropriate respondent.
• Secures charts related to diagnostic tests and discusses issues with physicians; completes chart notes.
• Registers and assists in scheduling of appointments for patients.
• Arranges legal depositions and ensures patient records are available prior to deposition.
• Prepares charts prior to clinic hours with required documentation.
• Sends prescriptions for therapies, return-to-work notes, gym notes, etc.
• Composes non-patient letters/correspondence for physicians.
• Opens and distributes physician/department mail; updates workers’ compensation carriers.
• Completes disability forms and prepares on-call schedules; coordinates schedule changes.
• Secures releases and copies of medical information; maintains physician credentials and CME records.

Skills

Phone skills

People skills

English communication

Typing 40 wpm

Medical terminology

Computer literacy

Education

High school diploma or equivalent

Tools

Office software

Medical records software

Job description

Illinois Bone & Joint Institute in Illinois is seeking a Clinical Coordinator to act as a liaison among physicians, patients and staff, ensuring smooth delivery of care. The role coordinates scheduling, chart preparation and clerical tasks while handling correspondence and records requests.

Qualification includes a high school diploma; pain management experience is a plus, with strong English communication, fast typing, and Excel/office software skills to support daily operations.