Orthopaedic Surgery Scheduling & Care Coordinator

Nemours-Children

Wilmington (DE)

On-site

USD 36,000 - 54,000

Full time

7 days ago

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Job summary

Nemours is seeking an Administrative and Patient Care Coordinator in the Department of Orthopaedic Surgery to provide direct coordination support for surgeons, APNs, and physicians. The role emphasizes prioritization, calm problem-solving, and clear written and verbal communication to promote satisfaction for patients and staff in line with our mission.

Responsibilities include coordinating surgical scheduling, pre-operative appointments, clinic flow, and travel; handling calls; producing

Qualifications

High school diploma required.
MS Office, Excel and Word proficiency required.

Responsibilities

Coordinate scheduling of patient care activities including surgical procedures, admissions and ancillary services.
Answer physician and Ortho line calls; triage to appropriate parties as needed.
Create letters of medical necessity for equipment and surgery-related items.
Manage physician calendars and schedule meetings and family conferences.
Coordinate physician clinics, monitor schedules, and prevent overbookings.
Maintain physician time away and payroll-related requests.
Coordinate tutorials and meetings.
Coordinate physician travel and prepare travel reimbursement forms.
Process and maintain licensure, memberships and medical society dues.
Update physician CVs and Continuing Medical Education credits.
Obtain insurance authorizations for MRI, CT scans, ultrasound, etc.
Provide back-up for scheduling line and adjust appointments as needed.