OrthoIndy Foundation YMCA - Director of Membership Growth

Ymca Of Greater Indianapolis; Indianapolis (IN); Presencial; USD 46 000 - 54 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Free Household YMCA membership

Paid Time Off

Insurance

20 hours of free child care per week

Flexible hours/scheduling

Retirement

Employee Assistance Program

Discounted program fees

Professional development

Resumo da oferta

YMCA of Greater Indianapolis in Indianapolis, IN is seeking a Director of Membership Growth to drive revenue across all membership categories and programs.

Under the supervision of the Senior Director of Membership Growth, you will partner with center leadership to achieve targets, deploy retention strategies, and ensure consistent, high-quality service aligned with association guidelines.

Qualificações

• Must have a Bachelor’s degree in Management, Marketing, or related field.
• 2–4 years of experience leading a sales or customer service team preferred.
• 1–2 years in sales development with a track record of strategic planning and achieving goals.
• Strong interpersonal, presentation, writing, and negotiation skills essential.
• Entrepreneurial spirit with flexibility in a fast-paced work environment.

Responsabilidades

• Develop membership and program revenue to meet/exceed goals for all membership categories.
• Collaborate with Center Executive/Associate Executive Director and Welcome staff to deploy retention strategies.
• Work with related staff to ensure timely, efficient, and consistent service per association guidelines.

Conhecimentos

Interpersonal skills

Presentation skills

Writing skills

Negotiation skills

Entrepreneurial spirit

Ownership

Problem solving

Formação académica

Bachelor’s degree in Management, Marketing, or related field

Descrição da oferta de emprego

Job Details

Job Location: OrthoIndy YMCA - Indianapolis, IN 46254

Position Type: Full Time

Salary Range: $46,259.00 - $54,000.00 Salary/year

Job Category: Member Services

Benefits Include

• Free Household YMCA of Greater Indianapolis Membership
• Paid Time Off and Sick Time
• Insurance
• 20 Hours Per Week of Free Child Care
• Flexible Hours/Scheduling
• Retirement
• Employee Assistant Program
• Discounted Program Fees
• Professional Development

Under the direct supervision of the Senior Director of Membership Growth (and in partnership with Center leadership), this role is responsible for developing membership and other program revenue, which will enable the center to advance their mission and strategic/operating plan. Responsibilities include but are not limited to meeting and/or exceeding revenue goals for all membership categories, including corporate membership accounts. The Director of Membership Growth will also work closely with the Center Executive and/or Associate Executive Director, and Welcome staff in deploying retention strategies. They will also work closely with related staff to ensure the center is providing timely, efficient and consistent service adhering to the customer service guidelines outlined by the association.

Qualifications

• A Bachelor’s degree in Management, Marketing, or related field is required
• Minimum of 2-4 years of experience in leading a sales or customer service team is preferred.
• A minimum of 1-2 years in sales development (developing a strategic sales plan and budget) is preferred and a proven track record of taking initiative and innovative approaches to surpass challenging performance goals.
• Must have strong interpersonal skills with the ability to build rapport and credibility quickly. Excellent presentation, writing and negotiation skills are essential to succeed in this position.
• Possess an entrepreneurial spirit with the ability to demonstrate flexibility in a rapidly changing, fast-paced and often ambiguous work environment.
• Ability to take ownership and provide resolutions.
• Position requires a varied work schedule, including evenings and weekends.
• Knowledgeable and keep current of center program and service offerings and the scope of options available to members including membership pricing, income-based pricing (MFA), corporate, and insurance-based pricing.