Membership Growth Director — Drive Revenue & Retention

YMCA of Greater Indianapolis; Snacks (IN); Sur place; USD 55 000 - 75 000; Plein temps

Avantages offerts par ce poste

Free Household YMCA membership

Paid Time Off and Sick Time

Insurance

20 Hours Per Week of Free Child Care

Flexible Hours/Scheduling

Retirement

Employee Assistance Program

Discounted Program Fees

Professional Development

Résumé du poste

YMCA of Greater Indianapolis is seeking a Director of Membership Growth to drive revenue across membership categories, including corporate and MFA pricing. You will partner with Center leadership to set strategy and deploy retention initiatives, while guiding Welcome staff to deliver exceptional member service.

Under supervision, you will analyze trends, develop sales plans, and lead a team with a strong emphasis on relationship-building, negotiation, and adaptable problem-solving in a

Qualifications

• Bachelor's degree required.
• 2-4 years leading a sales or customer service team preferred.
• 1-2 years in sales development preferred.
• Strong interpersonal, presentation, writing and negotiation skills essential.
• Entrepreneurial spirit with flexibility in a fast-paced environment.
• Ability to work evenings and weekends.
• Knowledge of center program offerings and pricing options including MFA and corporate pricing.

Responsabilités

• Develop membership and program revenue to advance the center's mission and plan.
• Meet and/or exceed revenue goals for all membership categories, including corporate accounts.
• Collaborate with Center leadership and Welcome staff to deploy retention strategies and ensure timely, consistent service.

Connaissances

Sales leadership

Customer service

Interpersonal skills

Presentation skills

Negotiation

Entrepreneurial mindset

Adaptability

Formation

Bachelor's degree in Management, Marketing, or related field

Description du poste

YMCA of Greater Indianapolis is seeking a Director of Membership Growth to drive revenue across membership categories, including corporate and MFA pricing. You will partner with Center leadership to set strategy and deploy retention initiatives, while guiding Welcome staff to deliver exceptional member service.

Under supervision, you will analyze trends, develop sales plans, and lead a team with a strong emphasis on relationship-building, negotiation, and adaptable problem-solving in a