Orthodontic Treatment Experience Specialist

Gedc; Florida; On-site; USD 45,000 - 60,000; Full time

Job summary

Gedc is seeking a Treatment Coordinator to enhance the patient experience by clearly explaining required treatments, their health importance, and the financial options to help patients commit to care. You’ll promote the doctor’s guidance while guiding patients through the scheduling and payment process.

Ideal candidates have a dental office background, comfort with terminology, and strong communication skills to explain plans and insurance details effectively.

Qualifications

• High School Diploma or GED with 4+ years in a dental office environment.
• Familiarity with dental terminology to clarify patient treatment options.
• Ideal candidates will have a Bachelor’s degree in Healthcare Administration, Medical Sales or related field.

Responsibilities

• Communicates recommended treatment plan to the patient and promotes good qualities of your doctor.
• Listens to individual patients’ concerns and assists the patient with judgment and practical solutions.
• Provides feedback to patients regarding tactics that affect financial and patient care outcomes.
• Works to obtain commitment to financial arrangement protocols from patients.
• Guides patients through proper office flow to arrange follow-up treatment.

Skills

Microsoft Office

Practice Management systems

Insurance terminology

Interpersonal communication

Patient communications

Independent work

Mathematics

Education

High School Diploma or GED + 4+ years dental office experience

Familiarity with dental terminology

Bachelor’s degree in Healthcare Administration or related field (ideal)

Job description

Gedc is seeking a Treatment Coordinator to enhance the patient experience by clearly explaining required treatments, their health importance, and the financial options to help patients commit to care. You’ll promote the doctor’s guidance while guiding patients through the scheduling and payment process.

Ideal candidates have a dental office background, comfort with terminology, and strong communication skills to explain plans and insurance details effectively.