Orthodontic Treatment Coordinator — Patient Experience Lead

Adult-and-Pediatric-Dental-Studi; Manalapan Township (NJ); On-site; USD 36,000 - 41,000; Full time

Job summary

Adult & Pediatric Dental Studio is seeking an experienced Orthodontic Treatment Coordinator to join our team on a full- or part-time basis (3–4 days/week). The candidate will discuss treatment options and financing with patients, schedule starts, and support marketing initiatives.

Ideal applicants have 2+ years in orthodontic coordination, strong communication, and comfort discussing costs and insurance. Eaglesoft proficiency is highly preferred, with a collaborative team environment and growth

Qualifications

• 2+ years of orthodontic or dental treatment coordination experience.
• Experience using Eaglesoft is preferred.
• Comfortable discussing treatment costs, insurance benefits, and financing options.
• Strong communication, organization, and follow-up skills.
• Confident presenting treatment plans and helping patients move forward with care.
• Experience assisting with marketing events or community outreach is a plus.
• Ability to work independently while contributing to a team.

Responsibilities

• Meet with patients and families to review recommended orthodontic treatment.
• Explain treatment plans, fees, insurance benefits, and financing options.
• Help patients understand payment arrangements and financing solutions.
• Schedule treatment appointments and coordinate starts.
• Follow up with patients who have not scheduled or accepted treatment.
• Track pending treatment plans and maintain follow-up communication.
• Document patient communication and treatment activity in Eaglesoft.
• Assist with orthodontic marketing initiatives, events, open houses, and campaigns.
• Build strong relationships with patients and create a welcoming experience.
• Work closely with the orthodontist, clinical team, and front-office staff to support practice growth.

Skills

Orthodontic coordination

Communication skills

Organization

Follow-up skills

Tools

Eaglesoft

Job description

Adult & Pediatric Dental Studio is seeking an experienced Orthodontic Treatment Coordinator to join our team on a full- or part-time basis (3–4 days/week). The candidate will discuss treatment options and financing with patients, schedule starts, and support marketing initiatives.

Ideal applicants have 2+ years in orthodontic coordination, strong communication, and comfort discussing costs and insurance. Eaglesoft proficiency is highly preferred, with a collaborative team environment and growth