Orthodontic Care Experience Navigator

Great Expressions; Jacksonville (FL); On-site; USD 42,000 - 60,000; Full time

Job summary

Great Expressions is seeking a Treatment Coordinator to enhance patient experience by clearly explaining treatment needs and benefits and by guiding patients through financial options to enable commitment to care. The role emphasizes collaboration with doctors and staff to ensure smooth patient flow and adherence to regulations.

Ideal candidates will have dental office experience, familiarity with dental terminology, and strong communication skills to support patient understanding and

Qualifications

• High School Diploma or GED with 4+ years in a dental office.
• Bachelor's degree in Healthcare Administration or related field preferred.
• Familiarity with dental terminology to clarify treatment options.

Responsibilities

• Explain and promote the treatment plan to patients.
• Assist patients with financial arrangements and options.
• Guide patients through proper office flow for follow-up appointments.
• Ensure compliance with relevant regulations and policies.

Skills

MS Office

Practice Management systems

Interpersonal communication

Insurance plans knowledge

Education

High School Diploma or GED

Bachelor's degree in Healthcare Administration or related

Job description

Great Expressions is seeking a Treatment Coordinator to enhance patient experience by clearly explaining treatment needs and benefits and by guiding patients through financial options to enable commitment to care. The role emphasizes collaboration with doctors and staff to ensure smooth patient flow and adherence to regulations.

Ideal candidates will have dental office experience, familiarity with dental terminology, and strong communication skills to support patient understanding and