Orthodontic Treatment Experience Coordinator

Great Expressions Dental Centers; Miami (FL); On-site; USD 42,000 - 62,000; Full time

Job summary

Great Expressions Dental Centers in Miami is seeking a Treatment Coordinator to enhance the patient experience by explaining necessary treatment, its health impact, and available financial options to ensure patient commitment to care.

The role supports patients through the treatment planning process, helps manage scheduling and office flow, and ensures compliance with healthcare regulations while collaborating with the dental team.

Qualifications

• High School Diploma or GED with 4+ years’ experience in a dental office.
• Familiarity with dental terminology to clarify treatment options.
• Bachelor’s degree in Healthcare Administration, Medical Sales or other related degree preferred.

Responsibilities

• Communicates recommended treatment plan to the patient and promotes the doctor’s strengths.
• Listens to patient concerns and assists by applying judgment and practical solutions.
• Provides feedback to patients regarding tactics that improve financial and patient care outcomes.
• Works to obtain commitment to financial arrangement protocols from patients.
• Guides patients through office flow to arrange follow-up treatment appointments.
• Maintains compliance with Federal, State and other regulations (OSHA, WC, Dental Board, HIPAA, ADA, DOL, Company policies & procedures).
• Other tasks as requested by direct Manager.

Skills

Dental terminology

Communication

Interpersonal skills

Financial discussion

Education

Bachelor’s degree in Healthcare Administration or related

Tools

Microsoft Office

Practice Management systems

Job description

Great Expressions Dental Centers in Miami is seeking a Treatment Coordinator to enhance the patient experience by explaining necessary treatment, its health impact, and available financial options to ensure patient commitment to care.

The role supports patients through the treatment planning process, helps manage scheduling and office flow, and ensures compliance with healthcare regulations while collaborating with the dental team.