Orthodontic Experience Navigator

Great Expressions; Miami, Northern (FL, KY); Hybrid; USD 35,000 - 60,000; Full time

Job summary

Great Expressions in Miami seeks a Treatment Coordinator to enhance the patient experience by explaining treatment needs and importance, while guiding financial options and care commitments. You will help patients understand plans and coordinate scheduling with the dental team.

The role emphasizes accurate insurance interpretation, effective communication, and maintaining regulatory compliance in a fast-paced dental office setting.

Qualifications

• High School Diploma or GED with 4+ years in a dental office.
• Familiarity with dental terminology to clarify treatment options.
• Bachelor’s in Healthcare Administration or related field preferred.

Responsibilities

• Explain treatment options and importance to patients.
• Promote doctor’s recommended treatment plan to patients.
• Obtain commitment to financial arrangements with patients.
• Guide patients through office flow and follow-up scheduling.
• Maintain compliance with OSHA, HIPAA, ADA and related policies.

Skills

Microsoft Office

Healthcare PM

Insurance terminology

Communication

Patient relations

Education

High School Diploma or GED

Bachelor’s in Healthcare Administration

Tools

Practice Management Software

Job description

Great Expressions in Miami seeks a Treatment Coordinator to enhance the patient experience by explaining treatment needs and importance, while guiding financial options and care commitments. You will help patients understand plans and coordinate scheduling with the dental team.

The role emphasizes accurate insurance interpretation, effective communication, and maintaining regulatory compliance in a fast-paced dental office setting.