Orthodontics Treatment Coordinator

Great Expressions; Miami Gardens (FL); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Great Expressions in Miami Gardens seeks a Treatment Coordinator to enhance the patient experience by explaining treatment needs, benefits, and financial options to commit to care. You will promote physician recommendations, guide patients through the scheduling process, and ensure compliance with healthcare regulations.

Ideal candidates have a High School Diploma or GED with dental office experience; a Healthcare Administration degree is a plus.

Qualifications

• High School Diploma or GED with 4+ years in a dental office environment.
• Familiarity with dental terminology to clarify treatment options.

Responsibilities

• Communicates recommended treatment plan to patients and promotes qualities of the doctor.
• Guides patients through office flow and coordinates follow-up appointments.
• Ensures patients understand treatment importance and financial options.
• Maintains compliance with Federal, State, and other regulations (OSHA, HIPAA, ADA, etc.).
• Assists manager with additional tasks as needed.

Skills

Communication

Interpersonal skills

Mathematical ability

Independent worker

Education

High School Diploma or GED

Bachelor's degree in Healthcare Administration or related

Tools

Microsoft Office

Healthcare Practice Management systems

Job description

220 - North Dade - Office Operations, 17301 NW 27th Avenue, Miami Gardens, Florida, United States of America

Job Description

J ob Summary:

The Treatment Coordinator serves as a key member in the patient experience and flow. This position is responsible for explaining and ensuring the patient understands what treatment they need, the importance of the treatment to their overall health and the financial options to deploy in order to commit to the needed care.

• Communicates recommended treatment plan to the patient and promotes good qualities of your doctor
• Listens to individual patients concerns and assists the patient through by applying judgment and practical solutions
• Provides feedback to patients regarding specific tactics that change financial and patient care outcomes
• Works to obtain commitment to financial arrangement protocols from patients
• Guides patients through proper office flow to assist in arranging appointments for follow up treatment
• Maintains strict compliance with Federal, State and other regulations (OSHA, WC, Dental Board, HIPPA, ADA, DOL, Company policies & procedures)
• Other tasks as requested by direct Manager

Education & Experience:

• High School Diploma or GED with 4 or more years’ experience in a dental office environment
• Familiarity with dental terminology to clarify to patient’s treatment options
• Ideal candidates will have a Bachelor’s degree in Healthcare Administration, Medical Sales or other related degree

Knowledge, Skills & Abilities:

• Strong computer skills including: Microsoft Office and Healthcare Practice Management systems
• Ability to work with mathematical concepts to practical situations
• Ability to read, analyze and interpret common insurance plans and financial information
• Proven track record of developing highly productive working relationships
• Ability to work independently and professionally in a fast past environment
• Excellent written and interpersonal communication skills
• Superior patient experience skills and successful track record of positive patient communications
• Ability to create and maintain good communications with the patient in order to explain and gain patient treatment planning understanding and acceptance

GEDC is committed to diversity and inclusion and is proud to be an equal opportunity employer. All qualified applicants are welcomed and encouraged to apply.

220 - North Dade - Office Operations, 17301 NW 27th Avenue, Miami Gardens, Florida, United States of America