Orthodontic Treatment Coordinator: Patient Education & Finances

Smile Doctors Affiliate; Albert Lea (MN); On-site; USD 36,000 - 37,000; Full time

Benefits offered by this job

Competitive salary

Bonus opportunity

Medical, dental, vision and life ins.

Short and long-term disability

401(k) plan

Paid time off and holidays

Job summary

Alpha Orthodontics is seeking a Treatment Coordinator to educate new patients on treatment options, discuss financial arrangements, and cultivate strong relationships. You will work with patients to schedule consultations, prepare for exams, and coordinate referrals to specialists as needed.

The role includes assisting in local store marketing and community events, with a focus on delivering a people-first service and building trust with patients and families.

Qualifications

• High school diploma or equivalent; college preferred.
• Experience in sales or service industry.
• Bilingual a plus, but not required.

Responsibilities

• Educate new patients on orthodontic treatment options.
• Explain treatment plans and financial options to patients.
• Follow up with potential patients to schedule treatment.
• Prepare for patient exams and coordinate consultations.
• Coordinate referrals to specialists when needed.
• Assist in local store marketing and community events.

Skills

Rapport building

Sales skills

Communication

Customer service

Bilingual

Education

High school diploma or equivalent

College education preferred

Job description

Alpha Orthodontics is seeking a Treatment Coordinator to educate new patients on treatment options, discuss financial arrangements, and cultivate strong relationships. You will work with patients to schedule consultations, prepare for exams, and coordinate referrals to specialists as needed.

The role includes assisting in local store marketing and community events, with a focus on delivering a people-first service and building trust with patients and families.