Orthodontic Treatment Coordinator: Educate Patients & Schedule Care

Smile Doctors LLC; Slidell (LA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Bonus Opportunity

Health insurance

Disability coverage

401(k) plan

Paid time off

Discounts on braces

Job summary

Smile Doctors by DN Orthodontics is seeking a Treatment Coordinator to educate new patients on treatment options, discuss financial arrangements, and foster strong relationships. You will present treatment plans, overcome objections, and guide families toward confident decisions.

You will follow up with potential patients to schedule consultations, prepare for exams, and coordinate referrals to specialists as needed. Strong communication and empathy are essential in this patient‑centered role.

Qualifications

• High School diploma or equivalent required; college education preferred.
• Minimum one year experience in sales or other service industry required.
• Bilingual a plus, but not required.
• Ability build rapport with patients.
• Ability to establish and maintain good working relationships with patients and coworkers.
• Excellent sales skills.
• Ability to talk to a person, not at a person.

Responsibilities

• Present orthodontic treatment plans, educate the patient on the plan of treatment and overcome objections.
• Understand the practice's policy on working with financials to educate patients on their payment options.
• Work pending reports and follow up with potential patients to schedule treatment.
• Preparation for patient exams.
• Follow up with patients to set up consultations or begin treatment and keep schedules full.
• Coordinate patients referred to specialists for care prior to treatment as necessary.
• Assist in Local Store Marketing and community events.

Skills

Outgoing personality

Approachable

Empathetic

Proactive

Adaptable

Excellent communication

Sales skills

Education

High School diploma or equivalent

College education preferred

Job description

Smile Doctors by DN Orthodontics is seeking a Treatment Coordinator to educate new patients on treatment options, discuss financial arrangements, and foster strong relationships. You will present treatment plans, overcome objections, and guide families toward confident decisions.

You will follow up with potential patients to schedule consultations, prepare for exams, and coordinate referrals to specialists as needed. Strong communication and empathy are essential in this patient‑centered role.