Orthodontic Treatment Coordinator — Grow Patient Smiles

Smile Doctors LLC; Albert Lea (MN); On-site; USD 36,000 - 37,000; Full time

Benefits offered by this job

Competitive salary plus bonus

Medical, dental, vision and life ins.

Short and long-term disability

401(k) plan

Paid time off + holidays

Discounts on braces and aligners

Job summary

Alpha Orthodontics is seeking a Treatment Coordinator to educate patients on treatment plans, discuss payment options, and cultivate strong patient relationships. You’ll manage scheduling, follow up on referrals, and assist in coordinating care with specialists as needed.

The role emphasizes customer service, proactive outreach, and building rapport with patients to drive treatment uptake and satisfaction.

Qualifications

• Must have strong interpersonal and communication skills.
• Ability build rapport with patients and explain plans clearly.
• Sales or service-industry experience preferred.

Responsibilities

• Present orthodontic treatment plans and educate patients on options.
• Explain financial options and help arrange payments.
• Schedule consultations and keep calendars full; follow up with leads.

Skills

Outgoing

Approachable

Empathetic

Proactive

Adaptable

Excellent written/verbal skills

Education

High School diploma or equivalent

College education preferred

Job description

Alpha Orthodontics is seeking a Treatment Coordinator to educate patients on treatment plans, discuss payment options, and cultivate strong patient relationships. You’ll manage scheduling, follow up on referrals, and assist in coordinating care with specialists as needed.

The role emphasizes customer service, proactive outreach, and building rapport with patients to drive treatment uptake and satisfaction.