Treatment Coordinator

Smile Doctors LLC; Albert Lea (MN); On-site; USD 36,000 - 37,000; Full time

Benefits offered by this job

Competitive salary plus bonus

Medical, dental, vision and life ins.

Short and long-term disability

401(k) plan

Paid time off + holidays

Discounts on braces and aligners

Job summary

Alpha Orthodontics is seeking a Treatment Coordinator to educate patients on treatment plans, discuss payment options, and cultivate strong patient relationships. You’ll manage scheduling, follow up on referrals, and assist in coordinating care with specialists as needed.

The role emphasizes customer service, proactive outreach, and building rapport with patients to drive treatment uptake and satisfaction.

Qualifications

• Must have strong interpersonal and communication skills.
• Ability build rapport with patients and explain plans clearly.
• Sales or service-industry experience preferred.

Responsibilities

• Present orthodontic treatment plans and educate patients on options.
• Explain financial options and help arrange payments.
• Schedule consultations and keep calendars full; follow up with leads.

Skills

Outgoing

Approachable

Empathetic

Proactive

Adaptable

Excellent written/verbal skills

Education

High School diploma or equivalent

College education preferred

Job description

Looking for a career that makes you smile? Alpha Orthodontics is seeking a Treatment Coordinator to join our growing team. Responsible for educating new patients regarding available treatment options, working out financial arrangements, and cultivating strong relationships.

How you’ll make us better:

Present orthodontic treatment plans, educate the patient on the plan of treatment and overcome objections Understand the practice's policy on working with financials to educate patients on their payment options Work pending reports and follow up with potential patients to schedule treatment Preparation for patient exams Follow up with patients to set up consultations or begin treatment and keep schedules full Coordinate patients referred to specialists for care prior to treatment as necessary Assist in Local Store Marketing and community events

Your special skills:

We’re proud of our company culture and heritage of awesomeness. If you’ve got the following, you’ll fit right in: Outgoing, Approachable, and Empathetic Proactive and adaptable Excellent written and verbal skills

Prerequisites for success:

High School diploma or equivalent required; College education preferred Minimum one (1) year experience in sales or other service industry required Bilingual a plus, but not required Ability build rapport with patients Ability to establish and maintain good working relationships with patients and coworkers Excellent sales skills Ability to talk to a person, not at a person

The Perks:

In exchange for the dynamic contribution you’ll bring to our team, we offer: Competitive salary plus Bonus Opportunity Medical, dental, vision and life insurance Short and long-term disability coverage 401(k) plan 2 weeks paid time off in your first year + paid holidays Discounts on braces and clear aligners for you and your family members

Why Alpha Orthodontics?

We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment. We offer every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person’s abilities to help them find success in their career and beyond. We’re looking for passionate, innovative professionals who can join us in changing the way the world smiles.

Pay Range:

$26.00 - $27.00

This is the perfect opportunity to grow with an expanding organization!

Smile Doctors

Smile Doctors is the largest ortho-focused dental support organization (OSO) in the U.S. As the fastest-growing network of leading orthodontists with more than 560 convenient locations in 36 states, Smile Doctors has a rich history of developing and growing affiliated practices by providing tools and technology that allow orthodontists to focus entirely on patient care. Smile Doctors is the largest network of Diamond Plus Invisalign® providers and its affiliated orthodontists are proud members of the American Association of Orthodontists, American Dental Association, and host for the Lecture Center for Orthodontic Excellence. Smile Doctors' mission is to create confident smiles that inspire the best in patients, each other, and the communities they serve.