Orthodontic Treatment Coordinator: Patient Advocate & Planner

Smile Doctors; Chevy Chase (MD); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k)

Job summary

Smile Doctors is looking for a Treatment Coordinator to educate new patients about treatment options, handle financial arrangements, and build strong patient relationships. You’ll manage follow-ups, schedule consultations, and coordinate referrals to specialists as needed.

Ideal candidates have at least one year in sales or service, a high school diploma, and strong communication skills. Bilingual is a plus; competitive salary with bonus options and comprehensive benefits are offered.

Qualifications

• Minimum one year experience in sales or service industry.
• High School diploma or equivalent required; college education preferred.
• Bilingual a plus, but not required.
• Ability to build rapport with patients and coworkers.
• Excellent written and verbal skills.

Responsibilities

• Educate new patients on treatment options and financials.
• Work with patients to set up consultations and treatment plans.
• Follow up with potential patients to schedule and keep schedules full.
• Coordinate referrals to specialists prior to treatment as needed.
• Assist in local store marketing and community events.

Skills

Sales experience

Customer service

Relationship-building

Communication

Bilingual (a plus)

Education

High School diploma

Job description

Smile Doctors is looking for a Treatment Coordinator to educate new patients about treatment options, handle financial arrangements, and build strong patient relationships. You’ll manage follow-ups, schedule consultations, and coordinate referrals to specialists as needed.

Ideal candidates have at least one year in sales or service, a high school diploma, and strong communication skills. Bilingual is a plus; competitive salary with bonus options and comprehensive benefits are offered.