Orthodontic Treatment Coordinator - Bilingual

Choice Healthcare Services; San Francisco (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Wellbeing support

Bonus pay

Team events and celebrations

Job summary

Choice Healthcare Services in San Francisco is seeking a Dental Treatment Coordinator to join our orthodontic team. You will guide patients from the initial contact through the completion of treatment, ensuring a smooth and informed experience.

The role requires prior dental front office experience, fluency in English and Spanish, and strong communication skills to discuss treatment options, fees, and insurance.

Qualifications

• High School Diploma or equivalent.
• Must have previous front office dental experience.
• English and Spanish required.
• Knowledge in treatment case presentation.
• Able to make financial arrangements – with case acceptance.
• Computer literate is a must.

Responsibilities

• Personal confirmation of all exam, observation, and recall patients.
• New Patient appointments to maintain a full productive exam schedule every day.
• At confirmation call, reminding patients to fill out paperwork if they have not already to ensure patient is seen in a timely manner.
• Support of the office, doctor, and team members.
• Discussion of treatment plan with patients/parents.
• Documentation of diagnostic findings, detailed treatment recommendations and any other pertinent information discussed during the initial consultation by the doctor or treatment coordinator.
• Schedules contract, records and any follow up appointments needed in Practice Management System.
• Maintain and utilize recall system.
• Maintaining start conversion percentage goal of 65% per month.
• Explain risks and obtain patient sign and consent for treatment.

Skills

Bilingual English/Spanish

Front office dental experience

Patient communication

Education

High School Diploma or equivalent

Tools

Practice Management Software

Job description

Choice Healthcare Services in San Francisco is seeking a Dental Treatment Coordinator to join our orthodontic team. You will guide patients from the initial contact through the completion of treatment, ensuring a smooth and informed experience.

The role requires prior dental front office experience, fluency in English and Spanish, and strong communication skills to discuss treatment options, fees, and insurance.