Orthodontic Scheduling Specialist: Elevate Patient Experience

Corus Orthodontists; Seattle (WA); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Health spending account

401(k) with employer matching

Employee assistance program

Complimentary orthodontic treatment by

Orthodontic treatment for you and your

Uniform allowance

35-hour four-day workweek

Job summary

North Seattle Orthodontics, part of Corus Orthodontists, seeks a Scheduling Coordinator in Seattle, WA. You will welcome patients, schedule and manage appointments, verify insurance, and support accounts receivable while upholding a patient-first experience.

The role emphasizes meticulous scheduling, clear communication with dentists and families, and collaboration with a growing network of over 50 practices across North America. A four-day workweek is offered.

Qualifications

• Dental or orthodontic office experience preferred.
• Experience in an orthodontic or general dental clinic is an asset.
• Proficiency with Microsoft Office and orthodontic management software is an asset.
• Exceptional interpersonal and communications skills.

Responsibilities

• Creating Exceptional First Impressions – Welcome new patients with warmth and enthusiasm, setting the tone for their orthodontic journey.
• Patient Appointment Scheduling – managing appointments for new and returning patients utilizing the appropriate scheduling templates.
• Patient Appointment Status – Confirm that appointment reminders are being sent out, follow-up with unconfirmed appointments, and reschedule no-shows.
• Practice Growth – Ensure that the schedule accounts for the appropriate amount of doctor time, filling openings as necessary and discussing any major changes with the clinical team.
• Professional Communication – Generate correspondence for referring dentists and maintain detailed patient records.
• Insurance Verifications - Verifying the patient’s health insurance benefits prior to patient arriving for exam, entering insurance data in Practice Management System, processing insurance payments and refunds, submitting documentation to insurance companies and/or Clearing House.
• Accounts Receivable/Collections - Following up on non-paid insurance claims, managing late payments and overdue accounts, manage and follow up with all AR accounts by following up with delinquent accounts, renegotiate financial agreements as needed to maximize collections.

Skills

Scheduling coordination

Customer service

Interpersonal communication

Attention to detail

Tools

Microsoft Office

Orthodontic management software

Job description

North Seattle Orthodontics, part of Corus Orthodontists, seeks a Scheduling Coordinator in Seattle, WA. You will welcome patients, schedule and manage appointments, verify insurance, and support accounts receivable while upholding a patient-first experience.

The role emphasizes meticulous scheduling, clear communication with dentists and families, and collaboration with a growing network of over 50 practices across North America. A four-day workweek is offered.