Front Desk Coordinator

Smile Doctors LLC; Joliet (IL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision insurance

Life insurance

Disability coverage

401(k) plan

Paid time off

Discounts on braces

Job summary

Smile Doctors LLC is seeking a Front Desk Coordinator I to join our growing team at Associated Orthodontists. In this role, you will greet customers, perform various administrative tasks, and ensure great communication within the team.

We value your skills in effective communication and listening. A High School Diploma is required, and one year of administrative experience is preferred. Enjoy benefits like medical and dental insurance, paid time off, and discounts on braces.

Qualifications

• Ability to communicate effectively verbally and in writing.
• Ability to listen and understand information verbally and in writing.
• Bilingual is a plus but not required.

Responsibilities

• Greet and receive customers, determine nature of visit, and notify appropriate team members.
• Perform various administrative duties.
• Welcome visitors and provide information about clinic features.
• Answer, screen, and route incoming calls and take messages.
• Check-in and collect general information from patients.
• Verify insurance information.
• Notify clinicians of patient arrival and readiness.
• Make appointments for returning patients.
• Print/reprint appointment reminders and school/work excuses.
• May make changes to the patient schedule as necessary.
• Coordinate payment arrangements or account resolution.
• Receive, store, and deliver shipments and mail.
• Take payments and post to accounts.
• Update charts and patient information.
• Drive internal marketing initiatives and foster participation.

Skills

Effective communication

Listening skills

Education

High School Diploma or equivalent

Job description

Looking for a career that makes you smile? Associated Orthodontists is seeking a Front Desk Coordinator I to join our growing team.

How you’ll make us better: Greet and receive customers, determines nature of visit, and notifies appropriate team member(s).

Performs various administrative duties.

Performs various administrative duties.

Performs various administrative duties.

Performs various administrative duties.

Welcomes visitors to the practice and provides information about clinic features

Answers, screens, and routes incoming calls and takes messages as needed

Checks-in and collects general information from patients on their first visit

Verifies insurance information

Notifies clinicians of patient arrival and readiness

Make appointments for returning patients as necessary

Prints/reprints appointment reminders and school/work excuses

May make changes to the patient schedule as necessary

Coordinates payment arrangements or account resolution

Receives, stores, and delivers shipments and mail

Takes payments and posts to account

Updates charts and patient information

Drives internal marketing initiatives and fosters participation from everyone

Your special skills: We’re proud of our company culture and heritage of awesomeness.

If you’ve got the following, you’ll fit right in:

• Ability to communicate effectively verbally and in writing
• Ability to listen and understand information verbally and in writing

Prerequisites for success:

• High School Diploma or equivalent required
• One (1) year of administrative experience preferred
• Bilingual a plus, but not required

The Perks: In exchange for the dynamic contribution you’ll bring to our team, we offer:

• Competitive salary
• Medical, dental, vision and life insurance
• Short and long-term disability coverage
• 401(k) plan
• 2 weeks paid time off in your first year + paid holidays
• Discounts on braces and clear aligners for you and your family members

Why Associated Orthodontists?

We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment. We offer every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person’s abilities to help them find success in their career and beyond. As the fastest-growing organization of our kind in the industry, we’re looking for passionate, innovative professionals who can join us in changing the way the world smiles. This is the perfect opportunity to grow with an expanding organization!

Smile Doctors is the largest ortho-focused dental support organization (OSO) in the U.S. As the fastest-growing network of leading orthodontists with more than 560 convenient locations in 36 states, Smile Doctors has a rich history of developing and growing affiliated practices by providing tools and technology that allow orthodontists to focus entirely on patient care. Smile Doctors is the largest network of Diamond Plus Invisalign providers and its affiliated orthodontists are proud members of the American Association of Orthodontists, American Dental Association, and host for the Lecture Center for Orthodontic Excellence. Smile Doctors' mission is to create confident smiles that inspire the best in patients, each other, and the communities they serve.