Front Desk

Smile Doctors; Northern (KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision and life ins.

Short and long-term disability

401(k) plan

2 weeks paid time off + holidays

Discounts on braces and aligners for 你

Job summary

Smile Doctors is seeking a Front Desk Coordinator to join our orthodontic team. You will assist with placing/removing appliances, review patient data, and support the Orthodontist under supervision.

You’ll educate patients on care and remote monitoring, maintain chart accuracy, and ensure sterility and infection-control standards across the operatory. This role emphasizes patient rapport and efficient scheduling.

Qualifications

• High School Diploma or equivalent required.
• Some dental/orthodontic industry experience preferred.
• Dental Assistant certification if required by state Dental Board.
• Radiography certification if required by state Dental Board.
• CPR certification if required by state Dental Board.

Responsibilities

• Assist in placing and removing orthodontic appliances under close supervision of the Orthodontist.
• Review patient charts, log data and transcribe doctor notes.
• Perform laboratory procedures under close supervision of the Orthodontist.
• Review remote monitoring dashboard and triage patient scans and messages.
• Educate patients on orthodontic care and remote monitoring.
• Clean, sterilize, and prepare equipment and operatory per protocols.
• Adhere to infection-control policies and protocols.

Skills

Rapport with patients

Multi-tasking

Prioritize patient care

Hand tools usage

Education

High School Diploma or equivalent

Dental Assistant certification (state requirements)

Radiography certification (state requirements)

CPR certification (state requirements)

Job description

Looking for a career that makes you smile? Smile Doctors is seeking an FRONT DESK Coordinator to join our growing team.

Responsible for delivering positive clinical experience to all patients while following strict adherence to company policies as well as state dental laws, rules and regulations under the direction and close supervision of an Orthodontist.

How you’ll make us better

• Assist in placing and removing orthodontic appliances under close supervision of the Orthodontist
• Review patient charts, log appropriate patient data and transcribe doctor notes
• Perform laboratory procedures under close supervision of the Orthodontist
• Review remote monitoring dashboard including review/triage patient scans, responding to direct patient messages, and triage notifications
• Educate patients on orthodontic care and remote monitoring
• Clean, sterilize, and prepare the equipment and operatory following standard protocols
• Adhere to all infection-control policies and protocols

Your special skills

We’re proud of our company culture and heritage of awesomeness. If you’ve got the following, you’ll fit right in:

• Ability build rapport with patients
• Ability to establish and maintain good working relationships with patients and coworkers
• Ability to use hand tools
• Ability to set priorities regarding patient care, manage full schedules and multi-task

Prerequisites for success

• High School Diploma or equivalent required
• Some dental/orthodontic industry experience preferred
• Dental Assistant certification if required by state Dental Board
• Radiography certification if required by state Dental Board
• CPR certification if required by state Dental Board

The Perks

• Competitive salary
• Medical, dental, vision and life insurance
• Short and long-term disability coverage
• 401(k) plan
• 2 weeks paid time off in your first year + paid holidays
• Discounts on braces and clear aligners for you and your family members

Why Smile Doctors?

We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment. As a part of the Smile Doctors family, we offer every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person’s abilities to help them find success in their career and beyond. We’re looking for passionate, innovative professionals who can join us in changing the way the world smiles. This is the perfect opportunity to grow with an expanding organization!

Smile Doctors is the largest ortho-focused dental support organization (OSO) in the U.S. As the fastest-growing network of leading orthodontists with more than 560 convenient locations in 36 states, Smile Doctors has a rich history of developing and growing affiliated practices by providing tools and technology that allow orthodontists to focus entirely on patient care. Smile Doctors is the largest network of Diamond Plus Invisalign® providers and its affiliated orthodontists are proud members of the American Association of Orthodontists, American Dental Association, and host for the Lecture Center for Orthodontic Excellence. Smile Doctors' mission is to create confident smiles that inspire the best in patients, each other, and the communities they serve.