Orthodontic Receptionist - FT

Patuxent Orthodontics; Hollywood (MD); On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

401k

Competitive hourly rate

Flexible schedules

Job summary

Patuxent Orthodontics in Hollywood, MD is seeking an Orthodontic Front Desk Administrator for a full-time, Mon-Fri schedule from 8:15 am to 5:00 pm. The role focuses on welcoming patients, scheduling, and managing front office flow in a small team.

The ideal candidate is a people person, detail-oriented, with excellent interpersonal skills to build rapport with patients and parents. Training offered; benefits include 401k, above-average hourly rate, and flexible schedules.

Qualifications

• Experience preferred but willing to train the right person.
• Front desk duties include checking patients in/out, answering phones, and scheduling appointments.
• Familiarity with insurance & third-party financing is a plus.

Responsibilities

• Manage day-to-day front office flow such as checking patients in/out, answering phones, and making appointment.
• Understanding of orthodontic treatment/process such as Phase I/Phase II options.
• Familiarity with insurance & third-party financing.
• Treatment planning and financial presentations to patients.
• Organized and has the ability to follow up on consultations.
• Internal/External Marketing & monitoring referrals.
• Must be results-driven and have a strong performance record.
• Knowledgeable with computers and social media platforms, Cloud9 software experience and plus.

Skills

Customer service

Communication

Interpersonal skills

Detail oriented

Teamwork

Phone handling

Social media familiarity

Tools

Cloud9 software

Job description

Growing state-of-the-art orthodontic practice in Hollywood, MD is in search of a "top notch" Orthodontic Front Desk Administrator to add to our wonderful team! FT position available (M-F 8:15am -5pm).

The ideal candidate will be a people person who is detail-oriented and enjoys working in a team environment! Must have a positive attitude, willingness to learn, and excellent interpersonal skills to develop a good report with patients and parents.

Benefits of becoming part of our team include working with a small, team oriented group who values hard work! We offer above the average hourly rate to commensurate with your experience, 401k, and flexible schedules.

Experience preferred but willing to train the right person who is interested in learning the field of orthodontics and feels comfortable with the following duties:

• Manage day-to-day front office flow such as checking patients in/out, answering phones, and making appointment.
• Understanding of orthodontic treatment/process such as Phase I/Phase II options.
• Familiarity with insurance & third-party financing.
• Treatment planning and financial presentations to patients.
• Organized and has the ability to follow up on consultations.
• Internal/External Marketing & monitoring referrals.
• Must be results-driven and have a strong performance record.
• Knowledgeable with computers and social media platforms, Cloud9 software experience and plus.
• Stable work history.

Please send your resume with a cover letter explaining why you would be an asset to our team. NO Phone calls please