Front Desk Coordinator

Smile Doctors; Montgomery (AL); On-site; USD 29,000 - 38,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision and life ins.

Short and long-term disability

401(k) plan

Paid time off and holidays

Discounts on braces and aligners

Job summary

Kingry Orthodontics is seeking a Front Desk Coordinator to join our growing team in Montgomery, AL. The role involves greeting patients, handling calls, and coordinating appointments with a focus on customer service and accurate information flow.

Responsibilities include verifying insurance, updating patient records, and assisting with billing and marketing efforts. A positive attitude and reliable communication are essential for success in this role.

Qualifications

• High School Diploma or equivalent required.
• One year of administrative experience preferred.
• Bilingual a plus, but not required.

Responsibilities

• Greet and receive customers, determine nature of visit, and notify appropriate team member(s).
• Perform various administrative duties.
• Welcome visitors, provide information about clinic features.
• Answer, screen, and route incoming calls and take messages.
• Check in and collect general information from patients on first visit.
• Verify insurance information.
• Notify clinicians of patient arrival and readiness.
• Make appointments for returning patients as necessary.
• Print appointment reminders and school/work excuses.
• Coordinate payment arrangements or account resolution.
• Receive, store, and deliver shipments and mail.
• Take payments and post to accounts.
• Update charts and patient information.
• Drive internal marketing initiatives and foster participation from everyone.

Skills

Verbal communication

Written communication

Bilingual (not required)

Education

High School Diploma or equivalent

Job description

Looking for a career that makes you smile? Kingry Orthodontics is seeking a Front Desk Coordinator to join our growing team.

How you’ll make us better:

• Greet and receive customers, determines nature of visit, and notifies appropriate team member(s).
• Performs various administrative duties.
• Welcomes visitors to the practice and provides information about clinic features.
• Answers, screens, and routes incoming calls and takes messages as needed.
• Checks-in and collects general information from patients on their first visit.
• Verifies insurance information.
• Notifies clinicians of patient arrival and readiness.
• Make appointments for returning patients as necessary.
• Prints/reprints appointment reminders and school/work excuses.
• May make changes to the patient schedule as necessary.
• Coordinates payment arrangements or account resolution.
• Receives, stores, and delivers shipments and mail.
• Takes payments and posts to account.
• Updates charts and patient information.
• Drives internal marketing initiatives and fosters participation from everyone.

Your special skills:

We’re proud of our company culture and heritage of awesomeness. If you’ve got the following, you’ll fit right in:

• Ability to communicate effectively verbally and in writing.
• Ability to listen and understand information verbally and in writing.

Prerequisites for success:

• High School Diploma or equivalent required.
• One (1) year of administrative experience preferred.
• Bilingual a plus, but not required.

The Perks:

• Competitive salary.
• Medical, dental, vision and life insurance.
• Short and long-term disability coverage.
• 401(k) plan.
• 2 weeks paid time off in your first year + paid holidays.
• Discounts on braces and clear aligners for you and your family members.

Why Kingry Orthodontics?

We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment. We offer every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person’s abilities to help them find success in their career and beyond. We’re looking for passionate, innovative professionals who can join us in changing the way the world smiles. This is the perfect opportunity to grow with an expanding organization!