Orthodontic Front Desk Receptionist

OrthoSynetics Inc; Sanger (TX); On-site; USD 28,929 - 31,684; Full time

Job summary

OrthoSynetics Inc. is seeking a friendly Front Desk Representative to support daily operations and ensure a welcoming patient experience in a fast-paced orthodontic practice.

The role involves greeting patients, handling calls, managing scheduling, and assisting with administrative tasks. The ideal candidate has 2–3 years of experience, strong communication skills, and bilingual ability, with an in-person, full-time schedule Monday–Friday.

Qualifications

• Strong communication and interpersonal skills.
• Organized, detail-oriented, and able to multitask under pressure.
• Team player with a positive, professional attitude.
• Comfortable using office software and computer systems.
• 2–3 years of relevant experience preferred.
• Bilingual skills are required.

Responsibilities

• Greet and assist patients, creating a warm and professional environment.
• Manage incoming calls, emails, and patient inquiries promptly.
• Support scheduling, patient flow, and daily office coordination.
• Assist with administrative tasks such as scanning, correspondence, and inventory.
• Collaborate with the clinical team to maintain an efficient schedule.
• Follow up on patient leads and support conversion efforts.
• Participate in team huddles and contribute to office productivity.

Skills

Communication

Interpersonal skills

Multitasking

Office software

Bilingual

Job description

Do you enjoy creating positive first impressions and delivering exceptional patient experiences? Our orthodontic practice is seeking a friendly, organized Front Desk Representative to support daily operations and ensure every patient visit is seamless and welcoming.

This role is ideal for someone who thrives in a fast-paced environment, enjoys interacting with patients, and takes pride in keeping both communication and office workflows running smoothly.

What You’ll Do

• Greet and assist patients, creating a warm and professional environment
• Manage incoming calls, emails, and patient inquiries promptly
• Support scheduling, patient flow, and daily office coordination
• Assist with administrative tasks such as scanning, correspondence, and inventory
• Collaborate with the clinical team to maintain an efficient schedule
• Follow up on patient leads and support conversion efforts
• Participate in team huddles and contribute to overall office productivity

What We’re Looking For

• Strong communication and interpersonal skills
• Organized, detail-oriented, and able to multitask under pressure
• Team player with a positive, professional attitude
• Comfortable using office software and computer systems
• 2-3 years of relevant experience preferred
• Bilingual skills are required

Schedule & Work Environment

• Full-time, Monday–Friday (8-hour shifts)
• In-person role

Pay

• $21-23 per hour

Join a team focused on creating confident smiles while delivering an outstanding patient experience every day.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.