Treatment Coordinator

Griffin Ortho; Milwaukee (WI); Hybrid; USD 42,000 - 52,000; Full time

Job summary

Griffin Orthodontics is seeking a Treatment Coordinator to welcome new patients and guide them through the consultation process in a fast-paced, patient-centered practice.

You will review treatment recommendations, assist with scheduling and financing, and coordinate with the clinical team to ensure readiness. Strong communication and organizational skills are essential for success in this role.

Qualifications

• Excellent verbal and written communication with patients.
• Strong organizational habits and detail orientation.
• Ability to multitask in a fast-paced clinical environment.
• Professional demeanor and upbeat attitude.

Responsibilities

• Greet new patients and guide them through the consultation process.
• Review treatment recommendations with clarity and confidence.
• Assist with scheduling, financing options, and next steps.
• Coordinate with the clinical team to ensure treatment readiness.
• Maintain accurate notes, follow-ups, and patient communication logs.
• Support office flow with a positive, solutions-focused attitude.

Skills

Clear communication

People-focused

Organizational skills

Team player

Job description

As a Treatment Coordinator at Griffin Orthodontics, you will play a key role in welcoming new patients into our practice and creating a smooth, informative, and supportive experience from the very first visit. This position blends patient communication, scheduling coordination, and treatment education in a fast-paced, positive, and team-oriented environment.

Responsibilities include:

Greeting new patients and guiding them through the consultation process

Reviewing treatment recommendations with clarity and confidence

Assisting patients with scheduling, financing options, and next steps

Communicating closely with the clinical team to ensure treatment readiness

Maintaining accurate notes, follow-ups, and patient communication logs

Supporting the office flow with a positive, solutions-focused attitude

What we’re looking for:

Someone who enjoys helping people feel comfortable and informed

Excellent communication skills and an upbeat, professional demeanor

Strong organizational habits and attention to detail

Ability to multitask and adapt in a high-energy clinical environment

A team player who thrives in a patient-centered practice

Why you’ll love it here:

At Griffin Orthodontics, we pride ourselves on creating a welcoming and supportive environment for both patients and team members. You’ll work alongside a friendly, motivated team, have opportunities to grow your skills, and help create beautiful smiles every day.