Orthodontic Front Desk Specialist — Scheduling & Patient Care

Southern Orthodontic Partners; Maple Grove (AL); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

Health insurance

Paid PTO

STD/LTD

401(k) match

Job summary

Southern Orthodontic Partners is seeking an experienced Orthodontic Scheduling Coordinator / Dental Front Desk to join our Maple Grove area offices. This full-time role focuses on delivering exceptional patient experiences, managing appointments, and coordinating with the clinical team.

Ideal candidates have 1–2 years in dental front office, familiarity with common dental software, and ability to verify insurance and handle payments.

Qualifications

• 1–2 years of dental/orthodontic front office experience.
• Familiar with Dentrix, Eaglesoft, or Open Dental.
• Experience with insurance verification and scheduling.

Responsibilities

• Greet and check in patients with a friendly, professional attitude.
• Answer calls and assist with scheduling and appointment questions.
• Maintain an efficient provider schedule and minimize gaps in the daily schedule.
• Process patient payments and assist with insurance verification and questions.
• Coordinate communication between patients, doctor, and clinical team.

Tools

Dentrix

Eaglesoft

Open Dental

Job description

Southern Orthodontic Partners is seeking an experienced Orthodontic Scheduling Coordinator / Dental Front Desk to join our Maple Grove area offices. This full-time role focuses on delivering exceptional patient experiences, managing appointments, and coordinating with the clinical team.

Ideal candidates have 1–2 years in dental front office, familiarity with common dental software, and ability to verify insurance and handle payments.