Scheduling Coordinator

Southern Orthodontic Partners; Town of Florida (NY); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

PTO

STD/LTD

Job summary

Southern Orthodontic Partners is seeking an experienced Orthodontic Scheduling Coordinator to join our front desk team. This full-time role focuses on greeting patients, handling scheduling, and maintaining an efficient daily schedule in a fast-paced orthodontic environment.

You will process payments, assist with insurance verification, and coordinate communications between patients, doctors, and the clinical staff, ensuring a smooth patient experience from arrival to checkout.

Qualifications

• 1-2 years of dental/orthodontic front office experience.
• Familiar with Dentrix, Eaglesoft or Open Dental.
• Experience with insurance verification and scheduling workflows.

Responsibilities

• Greet and check in orthodontic patients with a friendly, professional attitude.
• Answer incoming calls and assist patients with scheduling and appointment questions.
• Maintain an efficient provider schedule and help reduce gaps in the daily schedule.
• Process patient payments and assist with insurance verification and benefits questions.
• Coordinate communication between patients, doctor, and clinical team.

Skills

Dental front office

Dental software

Insurance verification

Tools

Dentrix

Eaglesoft

Open Dental

Job description

Description

Orthodontic Scheduling Coordinator / Orthodontic Front Desk / Dental Receptionist

Full-Time | $19-23/hr

Locations:

We are currently seeking an experienced Orthodontic Scheduling Coordinator / Dental Front Desk professional who thrives in a fast-paced dental or orthodontic environment and understands how to deliver exceptional patient experiences.

What You’ll Do

• Greet and check in orthodontic patients with a friendly, professional attitude
• Answer incoming calls and assist patients with scheduling and appointment questions
• Maintain an efficient provider schedule and help reduce gaps in the daily schedule
• Process patient payments and assist with insurance verification and benefits questions
• Coordinate communication between patients, doctor, and clinical team

Benefits & Perks

• Health, dental, and vision insurance
• Paid time off (PTO)
• Company-paid STD/LTD
• 401(k) with up to 4% company match

Requirements

What We’re Looking For

• 1-2 years of experience in a dental or orthodontic front office experience (preferred)
• Familiarity with dental software such as Dentrix, Eaglesoft, or Open Dental
• Experience with insurance verification, patient scheduling, and dental office workflows

Physical Requirements

• Sitting, standing, and walking throughout the day
• Manual dexterity for computer and administrative tasks
• Ability to lift up to 30 lbs pounds occasionally
• Bending and reaching when necessary

Southern Orthodontic Partners is an Equal Opportunity Employer (EEO).