Ortho Unit Admin: Patient Flow & Support

Mass General Brigham Incorporated; Boston, Northern (MA, KY); Hybrid; USD 26,000 - 37,000; Full time

Job summary

Mass General Brigham Incorporated's Brigham and Women's Hospital is seeking an Ortho Unit Coordinator to provide administrative support for inpatient units, acting as a liaison between patients, families, visitors and clinicians. The role focuses on organizing priorities, handling confidential information, and improving patient throughput.

Responsibilities include coordinating with nursing on admissions, discharges, and transfers; scheduling tests and transport; and entering accurate EMR data.

Qualifications

• High School Diploma or Equivalent required; Associate's Degree in Related Field preferred.
• Certified Health Unit Coordinator (NAHUC) preferred.
• 2–3 years of administrative support experience.

Responsibilities

• Performs clerical duties to assist in the general administration of the floor or unit.
• Greets and interacts with patients, families, visitors and coworkers professionally.
• Receives, prioritizes, organizes and manages information at the central nursing station and throughout the unit.
• Schedules consultations, tests, procedures, and patient transport to other departments.
• Enters into the electronic medical record accurate and timely information about admissions, discharges and transfers.
• Contacts ancillary service departments to obtain equipment, services and supplies; tracks status and location; facilitates repairs.
• May assist manager with payroll duties or scheduling of staff, or supervision of unit secretaries.

Skills

Office procedures and equipment

MS Office

Proofreading/editing

Phone system

Time management

Verbal & written communication

Interpersonal skills

Medical terminology

Education

High School Diploma or Equivalent

Associate's Degree in Related Field

Job description

Mass General Brigham Incorporated's Brigham and Women's Hospital is seeking an Ortho Unit Coordinator to provide administrative support for inpatient units, acting as a liaison between patients, families, visitors and clinicians. The role focuses on organizing priorities, handling confidential information, and improving patient throughput.

Responsibilities include coordinating with nursing on admissions, discharges, and transfers; scheduling tests and transport; and entering accurate EMR data.