Ortho Surgery Scheduler — Patient Care Coordinator

Arrowhead Orthopaedics; Colton (CA); On-site; USD 38,000 - 54,000; Full time

Job summary

Arrowhead Orthopaedics seeks a Surgery Scheduler to manage elective and urgent surgery scheduling at Arrowhead Regional Medical Center. You will handle patient communications, obtain pre-authorizations, and maintain confidentiality across a high-volume clinic environment.

Requirements include a high school diploma, bilingual English/Spanish, strong typing, and proficiency with EPIC and MS Office. A professional, discreet, and empathetic approach is essential in a fast-paced orthopedic setting.

Qualifications

• High school diploma or equivalent required.
• Must be bilingual in English and Spanish.
• Strong typing and data-entry skills (≥40 WPM).
• Proficient in common office software and HIPAA practices.
• Ability to handle high-volume scheduling with privacy and discretion.

Responsibilities

• Answer and return calls from patients about upcoming surgeries.
• Schedule H&P visits, EKGs, and other clearances.
• Schedule elective and urgent surgeries and maintain logs.
• Verify patient demographics and insurance information during scheduling.
• Obtain pre-certifications and contact carriers as needed.
• Maintain patient records and communicate scheduling changes promptly.

Skills

Typing 40 wpm

Bilingual English Spanish

Multitasking

Professional communication

Education

High School Diploma or Equivalent

Tools

EPIC

Microsoft Outlook

Microsoft Excel

Microsoft Word

Job description

Arrowhead Orthopaedics seeks a Surgery Scheduler to manage elective and urgent surgery scheduling at Arrowhead Regional Medical Center. You will handle patient communications, obtain pre-authorizations, and maintain confidentiality across a high-volume clinic environment.

Requirements include a high school diploma, bilingual English/Spanish, strong typing, and proficiency with EPIC and MS Office. A professional, discreet, and empathetic approach is essential in a fast-paced orthopedic setting.