Surgery Scheduling & Care Coordination Specialist

OrthoArizona; Phoenix (AZ); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Paid time off

Medical plans

Health Savings account

Dental insurance

Vision insurance

401(k)

Pet discounts

ID theft protection

Legal assistance

Job summary

OrthoArizona is seeking a Surgery Scheduler to coordinate and manage surgical schedules across our orthopedic network in Phoenix. You will communicate with patients, staff, and physicians, verify records, and ensure smooth operations for upcoming procedures.

Applicants should have at least 1 year of medical scheduling experience, strong terminology knowledge, and excellent communication skills. We offer comprehensive benefits and a supportive team environment.

Qualifications

• High school diploma or GED.
• Minimum 1-year experience of medical scheduling.
• Prefer 2 years of experience surgery scheduling.
• Knowledge of medical terminology and anatomy.
• Excellent written and verbal communication skills.
• Understand/Perform training on practice management software.
• Continue to expand knowledge of practice management software as updates occur.
• Follow all Standard Operating Procedures.

Responsibilities

• Schedule, coordinate, and reschedule surgeries.
• Communicate necessary information to patients, staff, and physicians.
• Verify necessary information and records information in patient's medical record.
• Coordinate necessary equipment, surgical assists, and anesthesia relative to surgeries.
• Maintain and updates physician's calendars.
• Answer telephone, screens calls, clears voicemail, returns patient calls in a timely manner.
• Answer questions regarding patient's upcoming surgeries.
• Update patient information.
• Prepare surgical packet materials.
• Assist in training and orienting of new staff.

Skills

Medical terminology

Anatomy knowledge

Communication skills

Practice management software

Education

High school diploma or GED

Tools

Practice management software

Job description

OrthoArizona is seeking a Surgery Scheduler to coordinate and manage surgical schedules across our orthopedic network in Phoenix. You will communicate with patients, staff, and physicians, verify records, and ensure smooth operations for upcoming procedures.

Applicants should have at least 1 year of medical scheduling experience, strong terminology knowledge, and excellent communication skills. We offer comprehensive benefits and a supportive team environment.