Ortho Practice Assistant II: Patient Access & Scheduling

2200 The Brigham and Women's Hospital, Inc.; Boston (MA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

403(b) retirement plan

Tuition reimbursement

Discounted MBTA pass

Career growth opportunities

Collaborative orthopedic team

Job summary

The Brigham and Women's Hospital, Inc. is seeking a friendly Practice Assistant II in the Department of Orthopedics, onsite full-time, to welcome patients and support scheduling, registration, billing, and routine inquiries.

You will coordinate appointments, assist with record handling, and help manage daily operations in a fast-paced orthopedic setting, collaborating with physicians, nurses, and staff to ensure a smooth patient experience.

Qualifications

• High school diploma or equivalent.
• 2–3 years of office experience.
• Proficiency in Microsoft Office Suite.
• Strong written and verbal communication.
• Ability to manage phone inquiries and multitask.

Responsibilities

• Serve as a key contact for patients during scheduling, check-in, and check-out.
• Coordinate patient appointments and maintain records.
• Process billing forms and scan documents into the medical record.
• Support daily office operations and administrative tasks.
• Assist with prior authorizations and test results as needed.
• Provide training on scheduling, registration, and billing systems.

Skills

Microsoft Office

Communication

Time management

Multitasking

Phone handling

Education

High School Diploma

Tools

Microsoft Office Suite

Job description

The Brigham and Women's Hospital, Inc. is seeking a friendly Practice Assistant II in the Department of Orthopedics, onsite full-time, to welcome patients and support scheduling, registration, billing, and routine inquiries.

You will coordinate appointments, assist with record handling, and help manage daily operations in a fast-paced orthopedic setting, collaborating with physicians, nurses, and staff to ensure a smooth patient experience.