Ortho Patient Services Coordinator

Orthopedic Specialists of SW Florida; Fort Myers (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive Pay

Paid Holidays

401K

Medical / Dental / Vision

Job summary

Orthopedic Specialists of SW Florida in Fort Myers seeks a Patient Services Representative to welcome patients, verify demographics and insurance, and ensure a smooth visit flow in a busy orthopedic office.

You will greet patients, manage the waiting area, confirm appointments, collect patient responsibilities, and handle daily deposits, contributing to accurate records and a positive patient experience.

Qualifications

• Excellent communication skills and patient-facing experience.
• Ability to verify and update demographic and insurance information.
• Ability to calculate and collect patient responsibility.

Responsibilities

• Greet patients and visitors courteously, ensuring a helpful experience.
• Manage waiting area, coordinate patient flow, and address any issues.
• Verify and update demographic and insurance information.
• Scan and organize patient documents and insurance cards.
• Calculate and collect patient responsibility, including prior balances.
• Prepare and verify daily deposits accurately.
• Confirm upcoming appointments with patients.

Skills

Communication skills

Detail-oriented

Compassionate

Job description

Orthopedic Specialists of SW Florida in Fort Myers seeks a Patient Services Representative to welcome patients, verify demographics and insurance, and ensure a smooth visit flow in a busy orthopedic office.

You will greet patients, manage the waiting area, confirm appointments, collect patient responsibilities, and handle daily deposits, contributing to accurate records and a positive patient experience.