Patient Service Representative - Busy Orthopedic Office

Orthopedic Specialists of SW Florida; Fort Myers (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive Pay

Paid Holidays

401K

Medical / Dental / Vision

Job summary

Orthopedic Specialists of SW Florida in Fort Myers seeks a Patient Services Representative to welcome patients, verify demographics and insurance, and ensure a smooth visit flow in a busy orthopedic office.

You will greet patients, manage the waiting area, confirm appointments, collect patient responsibilities, and handle daily deposits, contributing to accurate records and a positive patient experience.

Qualifications

• Excellent communication skills and patient-facing experience.
• Ability to verify and update demographic and insurance information.
• Ability to calculate and collect patient responsibility.

Responsibilities

• Greet patients and visitors courteously, ensuring a helpful experience.
• Manage waiting area, coordinate patient flow, and address any issues.
• Verify and update demographic and insurance information.
• Scan and organize patient documents and insurance cards.
• Calculate and collect patient responsibility, including prior balances.
• Prepare and verify daily deposits accurately.
• Confirm upcoming appointments with patients.

Skills

Communication skills

Detail-oriented

Compassionate

Job description

Position

Patient Service Representative - Busy Orthopedic Office

Location

Fort Myers, FL

Job Id

877

# of Openings

2

Orthopedic Specialists of SW Florida are seeking a detail-oriented and compassionate professional to join our team as a Patient Services Representative, ensuring a seamless and positive experience for our patients. If you thrive in a dynamic healthcare environment, possess excellent communication skills, and are committed to delivering top-notch service, this opportunity is tailor-made for you.

About OSSWF

Orthopedic Specialists of SW Florida has been a cornerstone of orthopedic care in the Fort Myers area for over 25 years. Our practice boasts a team of 18 fellowship-trained orthopedic surgeons specializing in various subspecialities. We are committed to excellence and continued growth, offering comprehensive services including onsite Physical Therapy/Occupational Therapy, MRI, and digital X-ray. We prioritize patient care and strive for the highest standards of service.

Orthopedic Specialists of SW Florida’s state-of-the-art, 60,000 square-foot facility incorporates the latest in leading-edge technology in order to provide optimal care for patients who have bone, joint, muscle and spine problems. Our office includes a full Physical Therapy and Occupational/Hand Therapy division, which work in close coordination with our physicians to provide non-operative, preoperative, post-operative and preventive care.

Responsibilities

• Greet patients and visitors courteously, ensuring a helpful experience
• Manage waiting area, coordinate patient flow, and address any issues
• Verify and update demographic and insurance information
• Scan and organize patient documents and insurance cards
• Calculate and collect patient responsibility, including prior balances
• Prepare and verify daily deposits accurately
• Confirm upcoming appointments with patients

Benefits

• Competitive Pay
• 6 Paid Holidays
• 401K
• Affordable Medical, Dental, & Vision Insurance and more!

Additional Comments

Drug Screening is required

Orthopedic Specialist of SW FL. participates in E-Verify

Criminal background screening mandatory

"Applicants have rights under Federal Employment Laws" Family and Medical Leave Act (FMLA) Poster; Equal Employment Opportunity (EEO) Poster; and Employee Polygraph Protection Act (EPPA) Poster.

Orthopedic Specialist of SW Florida is an Equal Opportunity Employer & Drug Free Workplace. 14601 Hope Center Loop, Fort Myers, Fl. 33912