Ortho Front Desk Coordinator | Growth & Benefits

Florida Orthopaedic Institute; Orange City (FL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Benefits

PTO

Paid holidays

Job summary

Florida Orthopaedic Associates in Orange City, FL is seeking a dependable Front Desk Receptionist for a full-time role. You will greet patients, verify insurance, schedule appointments, collect co-pays, and support front office operations in a fast-paced orthopedic setting.

Hours are Monday through Friday as part of a patient-centered team focused on accuracy, efficiency, and excellent service. This position offers growth in a growing orthopedic practice.

Qualifications

• High School Diploma or equivalent required.
• Two years of experience in a medical office or clinic setting preferred.
• Strong communication skills and a professional presence.
• Familiarity with insurance authorizations and benefit verifications.

Responsibilities

• Prepare the front desk area for clinic opening.
• Greet patients warmly and assist with check-in procedures.
• Provide intake tablets or forms and assist patients as needed.
• Verify photo ID and insurance cards; update records accurately.
• Ensure insurance authorizations and benefit verifications are current.
• Answer and route incoming calls promptly and professionally.
• Schedule, reschedule, and cancel appointments.
• Monitor patient flow and communicate delays to staff and patients.
• Collect co-pays and patient balances per office policy.
• Maintain HIPAA and confidentiality standards.
• Perform other duties as assigned.

Skills

Strong communication

Professional presence

Teamwork

Detail-oriented

Organized

Tech-savvy

Education

High School Diploma or equivalent

Job description

Florida Orthopaedic Associates in Orange City, FL is seeking a dependable Front Desk Receptionist for a full-time role. You will greet patients, verify insurance, schedule appointments, collect co-pays, and support front office operations in a fast-paced orthopedic setting.

Hours are Monday through Friday as part of a patient-centered team focused on accuracy, efficiency, and excellent service. This position offers growth in a growing orthopedic practice.