Ortho Clinic Scheduler & Front Desk Specialist

10 Nationwide Children's Hospital; Columbus (OH); On-site; USD 21,000 - 26,000; Full time

Job summary

Nationwide Children’s Hospital in Columbus, OH is seeking a detail-oriented registration specialist to schedule outpatient appointments and pre-register patients. The role requires handling demographics, insurance data, and physician information with accuracy and speed.

The ideal candidate has 4 years of customer service/registration experience, strong multitasking abilities, and excellent communication skills; bilingual abilities are a plus. This is a full-time, benefits-eligible position.

Qualifications

• High school diploma required; associates degree preferred.
• Four years of experience in customer service and registration/admitting areas.
• Excellent interpersonal, verbal, and written communication; bilingual abilities a plus.

Responsibilities

• Schedules outpatient appointments and pre-registers in a timely manner.
• Interviews and registers patients in the computer system and verifies demographics and insurance.
• Screens registrations for insurance eligibility and pre-certification and directs self-pay referrals to financial assistance.
• Collaborates with departments and physicians and assists in training new employees.

Skills

Customer service

Registration

Multi-tasking

Medical terminology

Communication

Bilingual

Team player

Education

High school diploma

Associates degree

Tools

Outlook

Word

Excel

Mainframe

Job description

Nationwide Children’s Hospital in Columbus, OH is seeking a detail-oriented registration specialist to schedule outpatient appointments and pre-register patients. The role requires handling demographics, insurance data, and physician information with accuracy and speed.

The ideal candidate has 4 years of customer service/registration experience, strong multitasking abilities, and excellent communication skills; bilingual abilities are a plus. This is a full-time, benefits-eligible position.