Orlando Store Leader | Growth, Omnichannel & Development

Carter's, Inc.; Orlando (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health benefits

Dental/vision benefits

30% discount on Carter's brands

Referral bonuses

Paid time off

Job summary

Carter’s, Inc. is seeking a Store Manager in Orlando, FL to lead a high-performing team and deliver exceptional service for growing families. You will coach staff on product benefits, drive sales, and maintain store standards across merchandising and operations.

You will manage payroll, budgets, and KPI-driven results while creating an inclusive, development-focused environment. This role requires 3+ years in retail management and a high school diploma or GED.

Qualifications

• Minimum of 3 years of retail or related management experience leading direct reports.
• A high school diploma or GED.
• Proficient computer and technology skills.

Responsibilities

• Build a talent pipeline through networking and recruiting; develop succession plans by training and developing your team.
• Foster a positive, safe, and inclusive work environment for employees to collaborate and recognize performance to increase employee engagement.
• Grow leaders through providing direction, delegation, and investing in their development.
• Create a genuine customer focus on the sales floor by leading and directing the Leader on Duty program.
• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
• Execute merchandising and operations; manage payroll and budgets.
• Understand and analyze KPIs and identify behaviors to drive results.
• Seamlessly lead and integrate an omnichannel experience ensuring teams are trained on the tools available.
• Reduce loss through a consistent level of customer service, education, and operational controls.

Skills

Leadership

Communication

Customer focus

Team development

Education

High School Diploma or GED

Tools

Excel

Outlook

Job description

Carter’s, Inc. is seeking a Store Manager in Orlando, FL to lead a high-performing team and deliver exceptional service for growing families. You will coach staff on product benefits, drive sales, and maintain store standards across merchandising and operations.

You will manage payroll, budgets, and KPI-driven results while creating an inclusive, development-focused environment. This role requires 3+ years in retail management and a high school diploma or GED.