Family-Focused Sales Leader | Growth & Service

Carter's Inc.; West Palm Beach (FL); Presencial; USD 55.000 - 85.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

Mental health benefits

30% store discount

Referral bonuses

Education “Advance You” Program

Paid time off and holidays

Adoption assistance

Charitable matching gifts

Professional development

Growth opportunities

Descripción de la vacante

Carter’s Inc. is seeking a Full Time Sales Manager in Florida to lead brand experiences from preemie to size 14, welcoming families with warmth and expert product knowledge.

You’ll drive customer satisfaction on the sales floor, foster a safe, inclusive workplace, and coach the team to meet service standards across channels. Lead duties include planning, driving results, and resolving customer concerns promptly while building loyalty through brand programs and credit offerings.

Formación

• A positive and solutions-oriented mindset.
• Effective and professional verbal and written communication skills.
• The ability to manage multiple tasks at once.
• Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.).
• A variety of skills and experiences.
• A high school diploma or GED.
• You can: Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Stand or walk for extended periods of time; climb up and down a ladder.
• Provide availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts a week.

Responsabilidades

• Become a product and brand expert of our brands to help families navigate every moment from preemie to size 14.
• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
• Maintain a genuine customer focus on the sales floor
• Foster a positive, safe, and inclusive environment for employees and customers
• Consistently model service standards and omni-channel experience while coaching others to success
• Lead and execute an assigned business focus area through planning and detailed follow-through
• Perform Leader on Duty supervisor responsibilities by driving results and responding to customer concerns timely and with an appropriate resolution
• Utilize customer feedback to identify areas of opportunity to implement actions to drive results
• Build customer loyalty through Company sponsored programs, including credit
• Offer consistent, in the moment feedback to store team and raise performance concerns to Store Manager
• Recognize exceptional performance through positive reinforcement and appreciation
• Support store team with Asset Protection through a consistent level of customer service, safety awareness, and operational controls

Conocimientos

Positive mindset

Communication

Multitasking

Computer skills

Educación

High school diploma or GED

Herramientas

Outlook

Excel

Web navigation

Descripción del empleo

Carter’s Inc. is seeking a Full Time Sales Manager in Florida to lead brand experiences from preemie to size 14, welcoming families with warmth and expert product knowledge.

You’ll drive customer satisfaction on the sales floor, foster a safe, inclusive workplace, and coach the team to meet service standards across channels. Lead duties include planning, driving results, and resolving customer concerns promptly while building loyalty through brand programs and credit offerings.